Lisa E Hayes MD, MD

Obstetrician & Gynecologist

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Accepting new patients

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375 Mount Pleasant Ave
Ste 202
West Orange, NJ 07052
(973) 731-7707

Locations and availability (1)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

22

Total Reviews

14

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.5263157894737 of 4 stars
Promptness:
  • Currently 3.1 of 4 stars
Courteous Staff:
  • Currently 3.6315789473684 of 4 stars
Accurate Diagnosis:
  • Currently 3.8125 of 4 stars
Bedside Manner:
  • Currently 3.8421052631579 of 4 stars
Spends Time with Me:
  • Currently 3.6 of 4 stars
Follows Up After Visit:
  • Currently 3.625 of 4 stars
Average Wait: 22 minutes
  • Currently 1 of 4 stars
 |  show details
May 17th, 2013

worst experience ever!!!

  • Currently 2 of 4 stars
 |  Terrible.....  |  show details
by Shoegirl on Apr 23rd, 2013

The office staff is the ABSOLUTE WORST. I have never seen anything like it in my life. It literally takes 20 minutes for them just to answer the phone. They are disorganized, unprofessional, and quite difficult to deal with. No one ever has any answers and all they keep saying is that they are "short staffed". It's so frustrating to call there for appointments and especially for lab results! While I was sitting in the office a woman came in yelling at the front desk that she had been waiting for someone to call her back for FOUR DAYS and she had no choice but to drive there and come in face to face for answers. I'm having the same experience. It's not an office i would recommend at all.

  • Currently 4 of 4 stars
 |  Dr. Hayes is an OUTSTANDING Doctor.  |  show details
Nov 21st, 2012

Everytime I have an appt, I request Dr. Hayes. She helped Deliver my 2 daughters and has provided excellent care for all of my needs. She is attentive and caring. She closely followed my pregnancies and gave me piece of mind that everything was going well. She is very honest and up front about your health and if any issues are present or you may be at risk for. I cannot say enough about what an excellent doctor she is. I highly recommend her to friends, family and co-workers.

  • Currently 4 of 4 stars
 |  I LOVE HER  |  show details
Nov 13th, 2012

She is a fabulous, caring, wonderful person that takes GENUINE interest in your care. She spends time needed, never makes you feel rushed and is down to earth and a really nice person. She will instantly put you to ease.

  • Currently 4 of 4 stars
 |  Amazing  |  show details
Aug 15th, 2012

I love her ... I am a hypo and she always makes me feel better

  • Currently 1 of 4 stars
 |  long wait, little time spent with doctor, horrible staff  |  show details
Aug 3rd, 2012

The staff at this office is so incredibly disorganized, they can never seem to find my records or answer my calls. They don't respond to messages, I have to call 10x to actually get a person on the line that will help me, they transfer me from assistant to assistant, dept to dept, and OVER CHARGE me constantly, having me fight with billing and insurance. I am switching doctors and will never come to this godforsaken practice again

  • Currently 4 of 4 stars
 |  Dr. Hayes is wonderful!  |  show details
Feb 27th, 2012

She is a fun and very down to earth OB. While she looks really young, I can assure you she has plenty of experience. She always told me everything the way I needed to hear it (if I was freaking out, calmly. If I was worrying over nothing, straight and to the point) she even got me riled up when was necessary! She is wonderful! I can't recommend her enough.

  • Currently 4 of 4 stars
 |  Amazing  |  show details
Aug 5th, 2011

Dr. Hayes is amazing. She's funny, smart, and caring. She remembers your from visit to visit, follows up with as needed, and definately is a great cheerleader during pregnancy. Overall, I was lucky to find such a great practice of doctors!!!

  • Currently 4 of 4 stars
 |  Awesome  |  show details
Jul 21st, 2011

Dr. Hayes makes you feel comfortable at once. She genuinely cares about her patients- you can tell that you're not just another chart but she remembers you. She once called me on my cell phone to discuss some questions I had. Most doctors won't do this, and will relay the message via a nurse or admin staff. Dr. Hayes is the type to want to speak with you personally and make sure you understand everything.

  • Currently 2 of 4 stars
 |  Excellent Doctor  |  show details
Mar 31st, 2011

I love doctor hayes,she is the best

  • Currently 4 of 4 stars
 |  Very energetic and great bedside manner  |  show details
by KF on Mar 10th, 2011

Dr. Hayes is a young and dynamic physician with a wonderful bedside manner. She has a good sense of humor, is very knowledgeable, and is always open to answering all my questions. I will definitely be staying with Dr. Hayes as my ob/gyn for years to come.

  • Currently 4 of 4 stars
 |  Great experience  |  show details
Mar 4th, 2011

It was my pleasure to see Dr. Hayes today. I did not feel rushed at all and she was very good with patient's education which is what I am looking for in a doctor. She was very gentle with her procedure despite the biopsy I had to go through. I have been to many Ob/Gyns but she's the best by far. I will recommend her in a heartbeat. The wait was worth it!

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  • Currently 4 of 4 stars
 |  show details
Nov 18th, 2010

doctor hayes is very caring and very personable. she tries and makes you feel comfortable. she is a wonderful doctor..

  • Currently 4 of 4 stars
 |  best in a tough situation  |  show details
by Patti Hill on Jun 24th, 2010

Just turning 41 - there are so many risks presented during pregnancy and delivery. I needed to be induced and there were complications.I was panicking. Dr Hayes was very supportive, compassionate and understanding. She stayed with me until my daughter was born. She helped me through it - I don't know what I would have done without her.