Russell W Snook, MD

First and most importantly Dr. Snook and exam assistants/ technicians were amazing. They were attentive, caring, and though. Understanding that it takes all of these qualities to properly care for a paitint. Dr. Snook was able to identify and remove a very stubborn forign object that had been lodged in my eye for two days over the weekend. Unfortunately, had it been left up to the front office staff the object would have remained there another two days minimum. I wrote a review about this experience which you can read about on Dr. Elieff's profile as I originally tried to make an appointment here. After being very upset about this experience, but soon finding I didnt have many other qualified options I called the practice back and after some presistant questioning on my part I had a same day appointment. My husband and I arrived 10mins prior to my scheduled appointment tim because as a first time paitient I was expecting paperwork. We arrived the glass doors locked and front desk staff behind the counter who could clearly see us but not making eye contact. After 3 other paitients showed up a staff member came out through a back entrance within ear shot and when we asked were told they were closed for lunch and would open when our appointmentswere scheduled. A sign on the door would have been very informative and more polite. I am very happy to say that the rest of the staff and doctor were polar oppisites of our first impression. My husband heard similar feelings from long time paitients he spoke with in the waiting area. The staff isnt overtly rude but the amount of indifference and how they make you feel like an inconvience puts a bad taste in your mouth for a first impression. Im glad the rest of the practice is skilled enough to overcome.

Dr. Snook really needs to workon his bedside manner. He mumbbles under his voice. Talks bad about employees to patients. He is sarcastic and only spends 5 minutes with you. He knows his practice but he not his staff needs to work on his bedside manner.

I had severe cataracts. I was nervous about surgery. Dr. Snook eased those fears with a great sense of humor. The results of the surgery were excellent.

Great doctor. Informed me on what to expect. Very detailed. Follow-up was very professional and answered all my concerns. I can see better than I have in years.

Dr. Snook saved my vision twice. The Mayo Clinic confirmed that his swift action made the difference. His follow up is excellent.

Cataract surgery in 2008. Very happy with the results