Dr. Omar Shuayb

They tried to rip me off. I went in for a routine exam and cleaning. After taking x-rays the Dr came in and ask a couple of questions look at x-rays said everything looked good. He left the dental hygienist handed me an estimate of charges said my gums were inflamed and I needed descaling which was not covered by my insurance. I got up and left because SHE HAD NOT EVEN LOOKED IN MY MOUTH.

Absolutely terrible customer service from the office manager. After refusing to assist with a refund of an overpayment due to the incorrect processing of my dental claim, I was told very rudely to find a different dentist before being hung up on. Would not recommend this location to anyone.

Doctor knows exactly what they’re doing.

Extremely friendly staff and upbeat environment! Dr did a great job on my crown and i just loved all of the staff!

I have been a patient of Dr. Shuayb's for 3-4 years and have been satisfied with his work throughout that time. However, I recently went into his office for an issue with a broken tooth. One broken tooth led to a diagnosis of needing 4 crowns - one for the broken tooth and for each of 3 surrounding teeth. I was assured by his technician, Trish, that the office would be able to get all 4 crowns installed that same day. That did not happen and I had to walk out of the office with 4 temporary "crowns." I was assured that I would be called the next day when the permanent crowns were ready. I didn't hear back from this office during the next morning and called them around 1:00, at which time I was told only 2 of the crowns were ready. I am not satisfied with the way this has been handled. I was misinformed as to the time frame and as to the cost of work. Dr. Shuayb is running a coupon in a flyer advertising a price of $699 for crowns. I was quoted a price of $747 and told that the… coupon did not apply to me, costing me an additional $192! He graciously agreed to the coupon price after discussion with his office manager(?). I was left in the dentist chair for over 15 minutes with an impression mold still in my mouth. I finally took it out on my own. The technician placed weighty equipment on my chest and then left me alone for 10 minutes or more with the equipment still on my chest. I was berated for not relaxing my tongue during the procedure, which is hard to do when you have 2 hands, a water sprayer, a mirror, a drill and a vacuum in your mouth while water sprays in your eye! I can overlook one or even two of these signs of disrespect, but taken together I cannot. After completion of the work I have paid for, I will be looking for a new dental office.

Stay away from Dr. Shuayb at all costs. I went to Dr. Shuaybâ??s office suffering from mild discomfort due to a cracked tooth. To deal with this problem, he put a crown on the cracked tooth. But hereâ??s how that happened: I was told the process would take a couple hours â?? instead took about 5. Dr. Shuayb was so rough and forceful that he strained my jaw painfully and it took over a week before the muscles loosened up enough for me to open my mouth fully. (When I asked about this, I got the excuse that I have an exceptionally small jaw, something no other dentist has ever told me.) Dr. Shuayb also manhandled me so that by the end, my lip was swollen and bloody as though someone had punched me in the face. Dr. Shuayb also didnâ??t just drill on the cracked tooth in order to make the crown fit â?? he also gratuitously drilled on the perfectly fine and health tooth above the cracked one! Instead of making the crown fit with the healthy tooth above it, he damaged my healthy tooth.… But finally, the process was done. And you know what? I came to Dr. Shuayb with mild discomfort, but from that day onward I suffered intense, constant pain. I called his office over and over, multiple times over the space of a couple weeks. Every single time I was told â??Oh, itâ??s normal, nothingâ??s wrong, just take some Advil and itâ??ll go away soon.â?? Meanwhile my pain got worse. After two weeks, I had to go back in. You see, I wear a night guard, and when trying to adjust it to fit the new crown, they broke it, so I had to have them make a new one. I came in to pick it up and Dr. Shuayb and his people took a look in my mouth. â??Oh, everything is fine, the tooth is great, nothing is wrong!â?? They made a small adjustment to the crown which was predicted to solve all my problems â?? the pain would be all gone in a couple days, I was promised. Instead, the pain just kept getting worse. In addition, the nightguard they made for me actually caused my teeth to go out of correct alignment! At this point, I completely lost faith that Dr. Shuayb and his staff are professionally competent. Nor I believe they are honest â?? besides using the bizarre claim that I have an abnormally tiny jaw to explain why he strained my jaw, Dr. Shuaybâ??s staff also claimed that I was suffering from serious bone loss in my jaw, and that I would need special treatment from them every four months in order to halt or reverse the process. No dentist before this ever told me such a thing, and Iâ??ve seen multiple dentists since then, and none of them have backed up this strange diagnosis (a diagnosis, I remind you, for which the solution was to come to Dr. Shuaybâ??s office every four months for special cleanings). Going to Dr. Shuayb was the worst dental experience of my life. I do not believe he and his staff are competent or honest. I strongly urge you look elsewhere for your oral health needs.