Dr. Allison Elise Kerr, MD

Dr. Kerr is an amazing Dr. I am not sure why the reviews of her are negative. She has not been with Access Health Care in CT for many years now. She moved out of state about 10 years ago if I am not mistaken. She is great. She takes a holistic approach to attack the issues and is very welcoming.

My primary care doctor referred me to Dr. Kerr, I will be a new patient, but after experiencing this kind of behavior I really know if I want to deal with the attitudes & not being able to reach or leave a message for the doctor. I called the office for 3 days & no answer, left a message on the receptionist voicemail the 1st day, never received a call back, was unable to leave a message on the office manager voicemail because it was full for 3 days, never in my lifetime a manager voicemail was full for that extended time. I had to call the hospital main# on the 3rd day to see if the office was still there, they were able to get through & transferred me, so obviously the office was only answering in house calls, no outside calls, then the receptionist tried to explain that they had multiple calls & they were busy, but I inform her that I left a message & no one called me back for 3 DAYS, she stated that she would pass this on to the manager, after waiting for a while, I tried calling… back & again no answer, so I called the main hospital ph# again in which I was transferred to office, this time I spoke to the manager in which I informed her that this was unacceptable & very poor services, she kept saying what can I do for you in a very nasty tone, like she didn’t want to hear what I was saying, she never apologize for my inconvenience, then she hung up on me. Whom ever is running this office along with the receptionist need classes on how to present excellent patient services. Good management starts with good customer service & how to run the office by prioritizing the workload & get organized. Your messages should be retrieved daily, and callback to your patients within 24 hours. Very disappointed

I was recommended by a Physician and when I called to make an appointment the receptionist that answer my call was so nasty and rude, she had no manners.... Can't wait to tell the doctor on how very rude people she has working for her!!!!

I have been seeing Dr. Kerr for 2 years now for some serious issues. Dr. Kerr cares, listens to your complaints and with her knowledge has a plan that works for better health!!

Very caring and compassionate. Excellent bedside manners. I did not feel rushed.

A gentleman answered the phone and said that another patient was ahead of me on hold and ask me to hold until that call was completed. I said yes. After holding for 10 minutes, He answered the line and hung up on me because the office was then closed. I won't be calling back with this level of unprofessionalism. Your first impression sets the stage for your entire operation. Awful.

My experience with Dr. Kerr she is concerned about your health. She takes time educating her patients regarding their medical issues. During my visits to her office Dr. Kerr always demonstrated high level of professionalism. Dr. Kerr gives each patient in her office her undivided attention. Dr. Kerr takes an assessment of her patients and provide them necessary educational tools that will improve their lifestyle. Dr. Kerr holistic approach causes the patient to observe every area of their body. Dr. Kerr encourages the patient do their part. She encourages healthy eating, and exercise. Dr. Kerr is humble and she respects God. Dr. Kerr passion for medicine and helping people is an asset to our medical community. Dr. Kerr staff is pleasant and the atmosphere is very comfortable. I recommend Dr. Kerr to any one who are in need of her specialty.

Dr. Kerr immediately diagnosed my problem and resolved. An excellent doctor in her field.