Dr. Cheryl Lynette Jeffries, MD

Horrible bedside manners. Doesn't really listen or care about your needs. Says she'll give you a referral to get help then doesn't. Her nurse is also unhelpful and rude.

I have been a patient of Dr. Jefferies for over one year and am very satisfied with the care she provides. She listens, is thorough in her exams and evaluations, takes time to explain things, and is very professional. I would highly recommend her!

This Dr is rude , lies . And puts thins in your report that never happened ! I was shocked at her treatment of me she failed to comply with do no harm to her Patient!

I went to her office today because I had an appt. in another office on that floor but needed a refill on 1 of my meds. I was COVID screened upon entering the building. I went into her “empty” office, face mask on, to ask for the refill. The staff were extremely rude while telling me that her & her nurse are on vacation until next week and NO, “she does NOT have any doctor or anyone else covering her patients. I replied by asking them are they sure because I have NEVER heard of such and if that is indeed true, I will need to find a new primary care doctor who has someone covering her patients when she’s on vacation. Then another doctor’s nurse sarcastically stated, “you can just get you another doctor but I can call you in a refill”. When I asked when, she sarcastically again said, “when I have time”. Within 30 minutes, I had 3 missed calls from the same phone #, NO voicemail left! 2 hours later, the same # called my phone, I answered, and guess who was on the phone...Dr. Jeffries… with ALL of her hateful & despicable rudeness, over talking me, raising her voice and again, hateful, despicable rudeness. She called to scold & reprimand me (although I’m NOT a child) by false claims that I came in her office “wreaking havoc” and I can just find myself another doctor (even though I certainly don’t need her permission to do so). She didn’t want to hear anything I had to say about the incident (although she wasn’t there because according to her, her staff are excellent (they people at the front desk did not say they were her staff but a different doctor’s staff! What doctor, supposedly on vacation, calls their patient 4 times just to be hateful & disrespectful? Dr. Jeffries!!! She kept telling me that I didn’t read the sign on the door which according to her says only enter if you have an appointment. Actually, I saw no sign but wasn’t looking for one either because like I said, I was screened upon entrance and cleared to proceed upstairs! I normally don’t write reviews unless my experience is very positive or extremely AWFUL as this one. Shame on you Dr. Jeffries and your staff are a reflection of their leader! They are going to continue with rudeness because that’s who you are! Patients, beware! Of course I will change PCP. No one deserves to be treated in this negative way! When a doctor stops “listening to and stop caring about their patients”, it’s time to hang up the white coat and retire the stethoscope to find whatever you can be passionate about...Dr. Jeffries.

Dr Jeffries is very nice and takes her time with you. That’s good if you’re in with her, bad if you’re in the waiting room. Usually runs 15 minutes behind. Her nurse is great and easy to get ahold of. They return phone calls.

First .. being an African american Woman I am so very glad I found an African American Doctor in this field of Internal Medicine/ General Practice. I have been with Dr. Jefferies for a number of years. My visits to/with Dr. Jefferies is always a enjoyable fact finding experience. She is always interested in your health care and how her diagnosis and prescription has affected you in a positive or negative way to manage your symptoms or does she need to adjust meds. or change them altogether. From the time she enters the room she is professional and courteous. Not only is she interested in you but she always asks how my family life is going, giving me another measure of maybe some actions by them may be a trigger for my understand how that may be an issues for me, that I may not be able to or have recognized. I truly enjoy taking with her on a professional and sometime personal level. She's very competent and knowledgeable in her assessment and diagnosis when I explain to her the… symptoms I may be experiencing.. Dr. Jefferies is awesome..

Bad bedside manner. Rude. Could care less about your needs.