Dr. Marsha J Brown, MD

Her Staff and the Office manager are presented to the patients as being unprofessional with very poor customer service. the Office manager enter into the patients room while Dr. Brown is during her examination without knocking, she is very loud with patient private information. The staff need to practice soft skills when answering the phone. Dr. Brown Office Manager and Staff doesn't represent her as being professional.

The only person who has been there always for my father God bless her in this backwards world

Dr.Brown is a decent doctor but her staff is awful. They are the most unprofessional bunch I've ever encountered. They will sit there and allow the phones to continuously ring. I've watched the staff put patients on hold and continue their personal conversations or cell phone calls. I've been told to come in to pick up lab forms only to get there and the office is closed. The staff will actually lie and swear that they at least attempted to contact us. This is the age of caller ID people. I'm switching doctors ASAP. I've had it