Dr. Steven Leslie Kagen, MD

My experience with Dr. Kagan was extremely disappointing. My son and I arrived for a 10:00 a.m. appointment and waited 50 minutes past the scheduled time without being seen. I checked in with the front desk after 25 minutes, and again at 45 minutes, explaining that my son was missing school and I had other obligations- we might have to leave. By 10:50, with still no communication or update from the doctor, we informed them we were leaving. Later that day, Dr. Kagan called me—not to apologize, not to check on my son, and not to acknowledge the extended delay and poor scheduling. Instead, he questioned and criticized me for leaving. It was clear that his ego was hurt by the fact that I wasn’t willing to wait indefinitely or reschedule another check-in. Rather than approaching the situation professionally, he lashed out, spoke to me in an accusatory tone, and even hung up on me. He ended the call by saying that “as a courtesy” he would send our records, and that it would be the last… thing he’d do for us. The complete lack of professionalism, empathy, and respect for our time was unacceptable. Patients deserve a doctor who communicates clearly, values their time, and treats them with respect.

Wonderful personality, showing care and providing recommendations with follow up.

the best allergist in the State hands down...