About Susan A Chappelle

Susan A Chappelle is a Doctor primarily located in Columbus, GA, with another office in Columbus, GA. Her specialties include Obstetrics and Gynecology. She speaks English.

Rating Overview

40 Ratings with 8 Comments

The overall average patient rating of Susan A Chappelle is Great. Susan A Chappelle has been rated by 40 patients. From those 40 patients 8 of those left a comment along with their rating. The overall rating for Susan A Chappelle is 3.6 of 5.0 stars.

Locations

Susan A Chappelle has 2 locations

get directions Daniel Joseph Eikelberry Md
2300 Manchester Expy
Columbus, GA 31904
get directions Obstetrics & Gynecology Associates
2300 Manchester Expy Ste B001
Columbus, GA 31904

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Specialties

Susan A Chappelle has the following 1 specialty

  • Specialty Expertise

    Susan A Chappelle has the following 11 expertise

  • Hot Flashes
  • Child Birth
  • Pap Smear
  • Birth Control
  • C-section
  • Pregnancy
  • Infertility
  • Menstrual Pain
  • Women's Health
  • Pelvic Exam
  • Menopause

Board Certifications

Susan A Chappelle is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 8

AWESOME!

Dr. Chappelle is an awesome OB/GYN! I was experiencing a lot of pain, and we discussed a game plan. She listened to my concerns and gave me options. She did my hysterectomy and I had very little pain. She has a caring "bedside manner", with a no-nonsense, direct approach, that puts you instantly at ease. Her nurse Cindy is the best also! I wouldn't even think about going to anyone else, and highly recommend Dr. Chappelle and her team! :)

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Terrible

This place is horrible.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Dr. Chappelle is amazing! I had a full hysterectomy and she and her staff were great through the entire process from appointments to insurance, surgery and post op.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

I chose obgyn associates after hearing good things about them. Having never been to a obgyn I didn't know what to expect. While the nurses were super nice and telling me everythin that I should know. This dr did not, I didnt get to choose which dr I got and so I got stuck with her, she was in my opinion rude and just didnt seem to care. I was uncomfortable with being examined (as this was my first every visit and did not know her or what was goin to happen) it was just pushed on me and I told her I didn't feel comfortable with that since I was new. All she said was well when will you be comfortable with it and you have to, it's my job and I have requirement to meet. While I understand it is part of the process, I don't lik how she went about it and made me even more uncomfortable and defensive. She basically got really rude and said well I need to talk to the office director and then had her nurse come in and pretty much kick me out! On the way out we walked by her office and she's just sitting in her chair.. Overall I loved the nurses and reception but she was just ridiculously rude and even more made my first visit terrible! I plan on calling to complain tomorrow and seeing if I can get another dr. I wish I had read reviews on her and been more prepared! Don't choose her!

Full Review Rating Breakdown

Dissatisfied

Okay so I was new to columbus and needed a new gynecologist! I went with the first available, and still had to wait a month, which is normal, I know.. Let me tell you big of a JOKE ob/gyn and associates is, I went in.. The wait time was awesome.. I waited maybe 10 mins.. Then I go back to my room.. Dr. Chappelle comes in to meet me for 5 seconds.. She's really cool, really down to earth.. Then she jets out before I could ask what I was suppose to do.. I never even did a urine test, which is very strange, because I told all of the women I spoke to that my husband and I were trying. They didn't draw blood or do anything!! I pretty much requested it and it still wasn't done! Dr chappelle began my exam, it took a whole min (if that) then I was told I could open the door when I was dressed, did so, her nurse walked me out.. I go go checkout, the really rude lady at the desk I went too was ARGUING with a coworker right in front of me, then looks at my folder and says "you can go" I didn't get a scheduled appointment or anything! I've never felt so let down after leaving the doc! I was there maybe 30 mins, which is awesome.. But when your trying, you want a doc that's going to talk to you and MAKE SURE everything is good to go! Well, the nurse had told me that if I didn't hear anything back by Monday (4 days away) to call them and ask about my test results..I thought that was odd.. well I waited 2 weeks, then called up there to make sure everything was okay, the nurse called me back and said everything was normal, and that was it. Well I talked to my friends and husband about switching to a more personable, helpful gynecologist and decided it's what I should do.. I called to see about switching to dr. Epley, and the lady on the phone told me that she was going to get a signed note from both Chappelle and Epley and I thought that was a good idea.. Well I get called back this morning, it was an extremely rude lady questioning me about why I wanted to change and that I couldn't do that because insurance wouldn't cover it.. Just had an attitude that you would not believe! I plan on going up there and talking to her in person. That was too much at 9 am. I told her I would just go with a different company.. Girls, DO NOT WASTE YOUR TIME HERE!!! You won't be satisfied I promise.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Susan A Chappelle Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Open Access POS Alternate Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Georgia
    • BCBS GA Blue Choice HMO
    • BCBS GA Blue Choice PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry CoventryOne - GA
  • First Health
    • First Health PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Uploaded January 1, 2012

Video

Take a minute to learn about Susan A Chappelle - Obstetrics and Gynecology in Columbus, GA, in this video.

  • Similiar Doctors

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