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Dr. Susan J Sheppard Is this you?

About Dr. Susan J Sheppard

Dr. Susan J Sheppard, MD is a Doctor primarily located in Normal, IL. Her specialties include Family Medicine. Dr. Sheppard has received 3 awards. She speaks English.

Rating Overview

35 Ratings with 8 Comments

The overall average patient rating of Dr. Susan J Sheppard is Great. Dr. Susan J Sheppard has been rated by 35 patients. From those 35 patients 8 of those left a comment along with their rating. The overall rating for Dr. Susan J Sheppard is 3.6 of 5.0 stars.

Mapbox Map of Dr. Susan J Sheppard

Primary Address

Fort Jesse Family Medicine

2200 Fort Jesse Rd Ste 110
Normal, IL 61761
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Specialties

Dr. Susan J Sheppard has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    10 Expertise

  • Weight Loss
  • Contraception
  • Family Planning
  • Weight Loss (non-surgical)
  • Stroke
  • Influenza
  • Check-up
  • Heart Diseases
  • Immunization
  • Heart Failure

Reviews

Showing 5 of 35

Very happy

I saw multiple doctors I didn’t care for before getting an appointment with Dr. Sheppard. I couldn’t be happier with her. She takes time to listen and talk to me about my problems, and seems to genuinely care for me. Not to mention she is always extremely nice to my children when I have to take them with me to an appointment for any reason. Absolutely love her!

Easy Appointment
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Excellent care.
Easy Appointment
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Doesn't spend time listening to her patients!

I have been going to Dr. Sheppard for 5 years now. However, this will be the last time I see her. I kept hoping things would get better, but that was not the case. Dr. Sheppard spends more time looking at her computer than listening to her patient. She is very quick to prescribe medications (9 total RX's) instead of getting to the root of the problem. I'm in my early 40's, I shouldn't be on this much medication. Dr. Sheppard can be very short with you, if you start to ask too many questions. She only has a designated amount of time to spend with you, and she can't go over that time limit it seems. In a nutshell, she doesn't listen to you, has no bedside manner, and can be rude and snippy at times. If you are looking for a band-aid for your symptoms, than see Dr. Sheppard. She will write an RX for your symptom, and send you on your merry way.

Wait time
25 minutes
Easy Appointment
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Old and Closed Minded

She believes in what she has learned, and not in new things. She doesn't take the time to try to understand problems before she jumps to prescribe you a drug! Even when she prescribes the drug, doesn't provide the information a doctor should perhaps provide about the drug. I started crying at the fact that I was trying to explain my anxiety problem from lack of concentration, which is obviously depressing, right? That doesn't mean you diagnose someone with depression right off the bat because they start crying in your office because you don't understand that they can't concentrate, and it stresses them(me) out. She needs to realize that there are new situations with new patients every day, every minute, every second. And time needs to be taken to listen and thinking needs to occur critically following the listening. I'll give two stars for time spent, only because i feel since it wasn't the ER, she had more... "time to spare" before the next patient. Bottom line, if you want drugs and old knowledge, go to this doctor. If you want help, you won't.

Wait time
5 minutes
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Great Health Care Provider

Dr. Sheppard is one of the best doctors I have encountered. She is professional and caring, which is hard to find. She works hard to ensure she is thorough and, when necessary, has provided me with a referral to a specialist. I recommend her highly.

Wait time
5.0 minutes
Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • NCQA Diabetes Recognition Program

    NCQA developed the Diabetes Recognition Program (DRP) to provide clinicians with tools to support the delivery and recognition of consistent high quality care. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to their patients with diabetes.

  • Accepted Insurance

    Dr. Susan J Sheppard accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL Blue Advantage HMO
    • BCBS IL HMO Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Health Alliance
    • Health Alliance HMO/POS
    • Health Alliance PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National HMO
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
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Locations & Directions

Fort Jesse Family Medicine, 2200 Fort Jesse Rd Ste 110, Normal, IL

Video

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  • Nearby Doctors

    Dr. Susan J Sheppard is similar to the following 3 Doctors near Normal, IL.