Adam Isaac Cole, MD

Dr Cole does not care about his patients. Dr Cole doesn’t care about his patients. I had an alarming blood test result that I needed to discuss with him. Unfortunately, phone calls went unreturned for weeks. Appointments get cancelled with no notification nor explanation. And the soonest appointment is 6 weeks away. I could be dead by then!

Please be aware of this office due to female employee endangering my mother’s health. I went to Dr Adam Cole with my mother on 8/20 to the smith institute of urology at garden city. I can only describe this female as Hispanic and as a nurse or tech as the office staff refused to provide me her name or title. This was a female Hispanic employee who took my mother to the bathroom for a urine sample. This lady dropped the empty urine container on the bathroom floor contaminated the cup. My mother asked for a new clean cup, this lady refused and pointed to the cup and said it was already labeled and she had to use it. My mother used the cup and it touched her private parts, she was experiencing a panic attack. She entered the exam room shaking her hands uncontrollably and that female employee took her vitals which indicated she was stressed and had a panic attack. This employee did not seem concerned nor alert the office staff regarding the vitals. My mother then saw Adam Cole who did not… seem interested in examining her or talking. He did not lay a finger on my mother to physically examine my mother even though she complained about pain right side. He should have examined her to assess if the pain is from kidney, pancreas, appendix pr something else. He also did not want to explain what the ct scan was for and what it shows. He requested more urine sample from my mom. This female Hispanic employee then sarcastically gave my mother a new cup and said don’t worry there is nothing wrong with the cup with a weird look. I was standing in front of the exam room and noticed a different employee rushing to get some stuff from the supply closet and picked up an item from the floor. Instead of discarding the dropped item, she took it with her with the rest of the items. It appears that this office does not follow health protocols and endangering the health of patients as the people use dropped items instead of discarding them. My mother and I went home and she was panicking and crying throughout the day and night until this writing asking why this happened to her and why the female employee didn’t give her a clean cup. I called the office after hours 3 times leaving messages with answering representative and did not hear back from the on call physician. Next day, an employee from Northwell called and refused to provide me the female Hispanic name and title and said in a rude way I am not giving you the name of my staff. I was then transferred to a nurse who basically said what is wrong with something dropping on the bathroom floor and I was frustrated and told whatever was on the floor got transferred to my mothers body and she cut me off several times and transferred me to another person. As of this writing, my mother did not get an accurate diagnoses from this office, did not get physically examined by physician, was exposed to health hazard due to the female Hispanic employee dropping the cup, and she has panic attacks and nightmares ever since. I am writing this here since I suspect there will be no action taken at all Given that I don’t know any of the names of employees I talked to nor the female employee who caused this whole mess. As of this writing I did not receive any info if this employee will be disciplined or removed from the job. As for the doctor, who doesn’t physically examined a patient who is complaining of pain? Beware if you value your life and safety.