Dr. Alan Chu Chu, MD

Dr. Chu took a detailed history and performed a thorough exam for my eustachian tube disorder. He explained the problem and treatment clearly. I highly recommend this physician for ENT problems. tube disorder.

I have to admit the office staff is incompetent in my opinion. I went there last January they billed the wrong insurance after I gave them the new insurance card. They took forever to give me the results of my tests. I then tried to schedule a follow up appointment and they denied because they said I was in collections. I have to admit I would never go back there again. The staff is rude they do not follow up and they should be prison guards and not at a doctors office.

I’ve been seeing Dr Chu for about five years now. He’s knowledgeable, cares for his patients, and tries his best to help them. He has a great “bedside manner,” listening and taking into consideration people’s complaints and concerns. He performed my sinus surgery four years ago and even called me at home afterward to follow up. His staff is friendly and considerate. Getting in to see the doc is fairly quick. For anyone looking for an ENT, I can’t recommend him enough! My husband and I are going in for a sleep study through his office (he detected a problem when he scoped me to determine why i have a persistent cough and suggested I had sleep apnea and that’s what is causing my throat and sinus issues). He knows his stuff! And he is a very caring and considerate doctor. You’re in good hands with him and his staff!

Dr. Alan Chu is an excellent doctor working with very rude staff members. I left several messages for the doctor/assistant for follow up concerns, including a test he ordered and took over 5 weeks to schedule. The clerk at the office finally called and she hanged up on me after telling me she was the one who had taken the messages and that as long as I got the procedure scheduled that is all that matter. It wasn't her job to decide that when my hearing was as stake. Rude AND inept staff. Please don't go to this location. I am truly sorry Dr. Shu has such rude staff at his 154th practice.