Dr. Anne Carol Epstein, MD

Biggest jerk Ive ever met

Takes time, but not worth the time. Dr. Epstein offers a disconcerting mix of smug, bemused, and tedious care. Treatment options and recommendations are recited from the computer screen, and followup questions faze her. Arrogance tinged with insecurity leads to awkward encounters.

At first she appears like a great physician that collects the ' "Whole story" of an illness, but eventually there are no useful suggestions. She blamed my pain on unresolved mommy/daddy issues and told me unless I removed the boundaries my counselor and I had put in place to keep my emotional self safe, I would be in life long pain. A few months later a Rheumatologist diagnosed me with fibromyalgia, started mild meds, and I have felt 100x better for years now. They didn't have an online portal so I couldn't see my chart unless I wanted to pay $5 a page which is crazy and against patients rights. Seems fishy to me and makes me wonder what she is writing in my chart even more. Overall would NOT recommend this physician.

I was a patient of Dr. Epstein for a little over three years. My first impressions were very positive. Although I had never had a physical that lasted four hours, I thought she was being thorough. Over time, however, I realized that I was beginning to dread my interactions with her. A couple of years ago she made me do a blood test that is no longer used for women of my age, and then I received a call from her office—while I was out of state—that the result was abnormal and I needed to immediately see a doctor because I might have cancer. I lived in fear for two days until I was able to see an oncologist with 30+ years of experience who helped me feel reassured that I do not have cancer. He said the test she had ordered often produces false positives in premenopausal women, and referred me for genetic testing. As a result, I learned something very useful and potentially life-saving about my genetic predispositions. Dr. Epstein repeatedly dismissed the results of my genetic… testing, lost them a couple of times, knew little about the particular finding of the genetic test, and also refused to believe that the blood test she had ordered was no longer used preventatively. She repeatedly requested a letter from the out-of-state oncologist who had told me the blood test is no longer used. A quick Google Scholar search easily confirms what he told me, but she doesn’t like it when patients read recently published medical research that contradicts what she says. Dr. Epstein finally dropped that issue and referred me to an appropriate specialist, based on my genetic testing results, but it was a difficult experience. I felt more and more uncomfortable in her presence. By the way, her staff (Bertha and Madeline) are just awesome—very kind and understanding. I remained Dr. Epstein’s patient for a while in part because I very much liked the professionalism of her staff. More recently, we had a disagreement over another blood test. There was an abnormal result, which appeared in red on her computer screen. She was of the opinion that it’s not really abnormal because it’s in a low range. I asked, “But doesn’t it appear in red?” She facepalmed, rolled her eyes, and then crossed her eyes. I was quite unpleasantly surprised by this reaction. Apparently, I wasn’t allowed to ask. I had already noticed that I, being the patient in the room, was discouraged to speak unless she spoke first. If I spoke, her response would be less than polite. Sometimes, she would type on her computer for 2-3 minutes without saying anything or making eye contact, and we would just sit there in silence. This is an awkward pattern of social interaction by any cultural standard. In the end, as I repeatedly thought about her facepalming and crossing her eyes because I had dared to ask a question, I decided it was time to find a new PCP. Dr. Epstein may be very thorough (though a bit over-reliant on diagnostic software), but her social interactions cross the line of respect and politeness.

I've been seeing Dr Epstein for 12 years for a variety of health issues. She is the best doctor I've ever been to in my 67 years. She's direct with the truth, extremely thorough, and compassionate. I wouldn't trade her for anyone else as my MD.

I have found Dr. Epstein to be exceedingly thorough in exams and up-to-date in recommendations. Her manner is professional and direct. She provides a high level of care. Her staff have been unfailingly courteous, concerned and helpful.

I’ve read multiple reviews about her bedside manner. In fact, she came off a little crass upon meeting her, but as we spent more time discussing my history, she became extraordinarily empathetic. She even got up and gave me a giant hug while discussing an emotionally difficult topic about my history. And after all, we see doctors to address physical and mental concerns, not have a cup of tea with a friend. She’s a fantastic diagnostician, and I have yet to meet another doctor that gathers an actual medical history other than emergency room visits and previous diagnoses. While a good bedside manner is important, I feel that she provides that as she recognizes the reality and significance of your symptoms. Otherwise, if you’re there seeking empathy for overindulgent symptoms, you’re not going to get it with her.

Never even got to see this Dr., her staff is terrible. My husband had to cancel his appointment because of a conflict at work, the person answering the phone said that if he cancelled they would not reschedule. Things come up and appointments have to be rescheduled at times. That is ridiculous that their office treats patients like that. I am actually glad that I found this out now instead of wasting our time to see her in the first place. I will definitely be looking for a different sleep apnea Dr. I wish there were negative stars.........

Staff is great. Doctor spends a lot of time with you.

Dr. Anne Epstein does not have a good bedside manner. Dr. Epstein is Rude And Condescending And Dismissive And Insulting. She Will Give You A Good And Thorough Physical Exam But If She Is In A Bad Mood She Will Cause You To Have Pain During The Physical. When she examines you she laughs if you state your pain level is high. She does not comprehend fibromyalgia pain nor does she care. If You Are Going For Your First Appointment With Her You Better Be Prepared to Spend Most Of The Day There And Be Left Alone In The Room A Lot While She Sees Other People Or Does Other Things. I waited while she spoke to someone in depth about getting her car back. She also stated that i had one too many complaints. As i walked out, Dr. Epstein laughed and said, "i hope you feel better." I left her office in tears, because i was in pain and she dimissed me as if i was there for quote on paint. A Very Good Doctor But Not A Very Kind Human Being. I did not choose fibromyalgia, being in pain 24/7 and all… that comes with this horrid disease has become my nightmare, my reality house of horrors. This insensitive non-human physician made my reality much worse.