Dr. Ayman Boutros, MD

Called this am to make an appointment because I woke up with a swollen eye. After waiting a good 15 minutes for the first person to answer my call, the first question the woman asked me was “what insurance do you have?”. She would put me on hold again without asking my name or any other info doctors offices usually ask. A few minutes later, another woman gets on the phone (I believe was the same one) and her name was shirin (in Arabic ?????). She asks me again about my insurance, and I said that I already answered this question. For the oddest reason, shirin starts laughing, which I thought was very unprofessional and frankly weird and insulting when you you laugh at a patient calling you because they need help. I normally don’t write reviews but this particular incident should never happen at a professional level. Rest assure that I will spread the word about your office all over the sterling/ ashburn/ landsdowne, Leesburg and beyond. You might have a good business now that you… don’t care about new patients, but things change over time. Yours truly,

Had all types of problem with my eyes caused mainly by having RA. Since See Dr Boutros they've pretty much cleared up.

unprofessional. rude. all about seeing as many patients as possible.

I am sad to say that I was very disappointed by the care and treatment I received by Dr. Boutros himself and his office manager. I had waited for over 6 months to get an appointment with Dr. Boutros and after 2 hours of wait in his office he spent about 2-3 minutes to talk to me. He was so stressed and rushed that he didnâ??t realize he was giving me two contradictory answers (the type of treatment I needed). He couldnâ??t remember the name of the medication he was going to prescribe for me. As he was rushing to get out of the room, I asked him if he would please check my eyeglass prescription that was written by his tech. not an optometrist. His response was, â??Iâ??m a medical doctor; I donâ??t check eyeglass prescriptions.â?? According to his office manager, the techs at Dr. Boutrosâ??s office write eyeglass prescriptions not trained optometrists unless you specifically ask for one in your initial visit. So basically I waited all that time and paid a lot of money to have a… tech. with no formal training and no medical background to check the health of my eyes and write my eyeglass prescription. Later, I found out that the tech. had given me a wrong eyeglass prescription. Dr. Boutros refused to waive the fee when I went back to get a correct eyeglass prescription by one of his optometrist. He charged me a full office visit and would not agree to at least give a discount (even though my second visit to his office was solely to correct the eyeglass prescription). When I told his office manager that I was not in good health due to a recent miscarriage and to please lower her voice; her response was, "Oh, come on .... are you going to fake a heart attack?â??." I guess it was my fault to choose this office for my eye care since I had heard all his advertisements on the radio and had thought he would be a good ophthalmologist.

Dr B. has worked with me for more than 15 years. I have been shot in the eye, had wood splinters in the eye, metal in the eye. You name it, its happen to me. Dr B will do everything in his power to get the eye right. If he cannot do it he will refer you to specialist in that arena. Highly respected by all.