Dr. Beau Gardner, MD

I would not recommend this Dr. or Eye Guys. They are more worried about money than getting you the best results for your eyes. I also picked up some racial tones (was told they would hate to see my account go to collections - why was that assumption made when you must pay before the procedure). I told them I would pay for the procedure out of pocket, if need be, but they still would not schedule me. Who turns down cash payments? The way they handled me it seems like there may be some insurance fraud taking place. I was told that some medical insurance companies had started paying for the procedure that I needed and that they would check with my insurance. However, when the benefits person came in to talk to us, she came in automatically stating that my insurance would not pay in a condescending tone as if my insurance was low rate, which I know it is not. I have never had a problem with them paying a claim in the past. She never even called them before she made that… statement. So, I called to check for myself only to be told that they do have the procedure code listed with an allowable amount. So, I get her on the phone with the insurance company and she would not even allow the guy to speak. She kept overtalking him. I asked them to file my insurance with the understanding that I know I am responsible for the balance if my insurance don't pay the claim. I was told they could not do that because they knew the insurance would not pay so then I asked to be put on the schedule and I will pay upfront for the procedure and was still told they could not do that. Then when I met with the Dr. again, he said they were assuming all the risks and would hate to have to send me to collections if I disappeared. How are you assuming all the risks if I am paying up front? During this meeting after they decided my insurance would not pay then the Dr. (whom was on board for the procedure during my appt) offered a different treatment plan which he stated would benefit me right now and then later on down the road when they thought they could bill my insurance we could do the procedure. Why is there so much emphasis on billing the insurance unless there is some type of fraud involved? The Dr.'s credibility dropped at that moment for me because he allowed what his benefits department told him to alter the treatment plan he offered me stating he did not know my discretionary income and didn't want to take food off my table but shouldn't I be the one, as the paying patient, decide what I can or cannot afford? Something is not right about this place.

I don’t want any other doctor treating my eyes. I have full confidence in Dr. Gardner. He is knowledgeable and has a great personality. He is always polite.