Dr. Benjamin Mark Tripp, MD

I made an appointment with Dr. Tripp's office about 10 days ago for yesterday afternoon. Someone from their office called me Friday afternoon to confirm my appointment. I arrived 5 minutes before my appointment and signed in. After waiting 5 minutes I went to the desk and asked if there was any paperwork for me to fill out. The receptionist for the Dermatology side of the office pointed to the Urology front desk people and said that they will be with me shortly. 15 minutes later, 15 minutes after my scheduled appointment, I was called to the desk where I was asked for my ID and insurance information. I gave them my license and was about to produce photo copies from my computer when one of the woman said that she needs to see the card. I told her that I did not have the card, but that I have photos of my medicare cards. She said that she needs to have the actual card. Again I told her that I didn't have the actual card. At this point she gave me the option of going home to get… it and coming back or calling another one of my Dr.'s offices to have them fax a copy of my insurance cards. This woman would have accepted a copy from another office but would not accept a photo copy from my computer. There was no logic involved with this relatively stupid woman. I am a recently retired Dr., and I know a fair amount regarding office protocol. Offices will take just the numbers from the medicare card. They can ask to see the card but all that is required is that one provides the numbers from the card. Going home to retrieve the card was an unacceptable alternative for me. I did not tell them that in neither of the two phone calls I had with their office did either of the women I spoke with tell me to bring my medicare card. I also did not tell them that I was a Dr. I elected to leave their office. This rating is only for the staff and is no way a rating for Dr. Tripp who was highly recommended by a Dr. friend of mine. Often times we Dr.'s only find out about how our patients are treated by our staff members by direct comments to us or by reviews such as this one. Dr. Michael Schuman

Dr. Tripp is excellent in Diagnosing. He LISTENS to the patient's complaint(s) about their discomfort. I've NEVER met a doctor with his skills. He's also very nice, compassionate and respectful. My favorite doctor. Best doctor ever!

Be prepared to wait for the best urologist in So FLA. Waiting room is frequently crowded and you likely will have a wait. Its worth it.

Had to find another doctor due to the rudeness and incompetence of his office staff

Staff suck! Wait for over an hour worse than the staff! Sorry, good doctor or no, I've left. Plenty of other doctors around with good reputations and far better staff to deal with.

Exceptional communication skills. Bright and caring. Excellent bedside manner.

patient, non panicked calming manner. when my PSA indicate cancer of the prostate, no rush to surgery, sent me to 2 other doctors for advice before he and I made a decision on method of treatment-THE RIGHT METHOD-based on facts and not fear

Fantastic Doctor. Caring and compassionate. Helped me through a very difficult problem and improved my life forever. I will be forever grateful.

Great MD

He is the ONLY doctor I visit that I enjoy seeing. A fantastic physician!