Charles Edgar Keller

My 30 year old daughter went in for bilateral proptosis. He offered no reason/diagnosis of the underlying condition, nor treatment, nor referral, or what to look for or expect in the future. He just kept shrugging his shoulders. Perhaps he is more adept in older patients with glaucoma or cataracts...judging by the look of his waiting room. If you’re looking for a doctor with empathy or heart, keep looking.

I have seen Dr Keller for a few years but had a negative experience today. Waited 1 hour before being seated in an examination room where I waited another 30 minutes. The assistants were good about performing some tests beforehand. It was never mentioned that the doctor was running behind schedule. The long wait was unacceptable so I left after stating my reason, without seeing the doctor. Overbooking patients for the sake of volume should never supercede quality of patient care. I will be consulting a different ophthalmologist in the future. I felt my time and effort was not valued.