Dr. Aazrum Imran Syed, MD

Waited 20 minutes after my appointment before having to go ask for a second time if they were running behind schedule. Was told they have two patients in front of me and not sure when they would be able to take me back. Advised I had meetings I need to attend so I may leave. When I walked to my car I called the office to say I was leaving and was confirming they were not billing a missed appointment fee since they were significantly behind schedule. Was advised that they told the office manager I left 12 minutes not the factual 20+ minutes after and the manager said to charge me the fee. Spoke with the manager the following day (I had to follow up and call.) And she said even though the policy was up to her discretion to follow, since it was a "he said / she said" about my departure time she was going to charge the fee. Completely unprofessional and horrible business practices. I've waited multiple times past my appointment time....not asking for perfection but asking for… communication from the front office so I could try and see if it fit my schedule. Why make appointments if you aren't going to follow them?? If a patient is late to their appointment it is unacceptable but if the physician is late doesn't matter? Would not recommend this practice specifically due to the office staff.

Wonderful experience all around!

Made appt with Dr and was given option to see a mid level practitioner. Selected to see Dr. As a new patient, I had two students do my history and initial exam. I told them it had been 3 years since my last physical and they never suggested any preventive screens. I had to ask for Pap test, even though that was what I selected on my appt form and I had told them it had been 3 years. Never once saw the Dr, even as a new patient she never introduced herself to me. The NP was lovely but I was never asked if students being there would be ok, and I had zero opportunity to build any kind of relationship with the physician.