Dr. Michael Kofoed Jakobsen, MD

I made an appointment with Mike after a visit to an Urgent Care revealed a lump in my throat and a couple at the base of my neck. The office staff are incredibly helpful, courteous and kind, and so was the nurse who brought me into the exam room and took my initial history. Upon hearing the information I provided, she numbed my throat as the doctor was likely going to want to do a closer examination that involved camera-ing my throat. Upon walking into the exam room, Mike sat down, listened to me provide information about my health concerns, and then told me that it was acid reflux because of my diet (note that we didn't even discuss my diet - he was making assumptions based on my physical appearance). He then got up to leave without even looking down my throat, and I asked him what the lump was or if he was even going to look at it. Resignedly, he glimpsed down my throat, said nothing, and walked out the door. Two weeks later I received a bill in the mail and was charged for a… laryngoscopy in addition to my office visit. Obviously this was never performed and I left the improper billing to my insurance company to handle. I find it incredibly disappointing that any person, but especially a doctor with a resume that reads as successfully as Mike's, would be so dismissive without all the facts and information. If you're going to try to charge me for an exam, here's a novel idea: why don't you perform the actual exam?!?

I made an appointment with Mike after a visit to an Urgent Care revealed a lump in my throat and a couple at the base of my neck. The office staff are incredibly helpful, courteous and kind, and so was the nurse who brought me into the exam room and took my initial history. Upon hearing the information I provided, she numbed my throat as the doctor was likely going to want to do a closer examination that involved camera-ing my throat. Upon walking into the exam room, Mike sat down, listened to me provide information about my health concerns, and then told me that it was acid reflux because of my diet (note that we didn't even discuss my diet - he was making assumptions based on my physical appearance). He then got up to leave without even looking down my throat, and I asked him what the lump was or if he was even going to look at it. Resignedly, he glimpsed down my throat, said nothing, and walked out the door. Two weeks later I received a bill in the mail and was charged for a… laryngoscopy in addition to my office visit. Obviously this was never performed and I left the improper billing to my insurance company to handle. I find it incredibly disappointing that any person, but especially a doctor with a resume that reads as successfully as Mike's, would be so dismissive without all the facts and information. If you're going to try to charge me for an exam, here's a novel idea: why on't you perform the actual exam?!?

When I called the office after my throat surgery, they put Dr. Jakobsen on the line as the doctor on call. I told him that I can't breath through my nose, and asked him what I could do without hurting my throat, he told me that I should use this line for only life threatening emergency calls and hung up the phone on my face. This was not an emergency, and I didn't call 911. I just called the number that they gave me after surgery. The operator on the phone was as much shocked and frustrated as I was. I've never seen such an insult from a doctor. I feel lucky that I'm not his patient. I would never see him if there was no other doctor left on earth.

Best Dr. ever

Dr Jakobsen after two months of seeing other Drs got the Diagnosis right. Well in a few days. I have see him for yrs.

This doctor spent little time with me and didn't seem to want to listen to my problems. Went because of constant ear aches and nasal drip. Never addressed these issues. When bending over had been experiencing a little going to one side when raising up. He said nothing wrong with ears or sinuses, but needed balance therapy. .Would not listen to me about my daily aerobics and balance. Sent me home with order for balance therapy at Total Balance Solutions (which must be owned by them). Called office next day to seen is there was another place near me where I could go. They never returned my call. Called again the following week - same story. They have not bother to answer my calls. Called my insurance company's nurse line and they had not heard of the therapy for my symptoms. He also treated me like an old person. Every symptom I mention he said were age related. WOULD NEVER GO TO THAT OFFICE AGAIN!

Dr Jakobsen treated my son this past summer for a probable thyroid glossal cyst. After surgery he told my husband and I that it was not a cyst, but probably lymphoma. We made an appointment immediately at City of Hope and it was a follicular lymphoma, Stage1. He is now in treatment and all doctors feel this will be his cure. If not for Dr. Jakobsen, he may have had the growth for a much longer period and the outcome could have been different.

I read all the other reviews, and decided to write one of my own. I could see what some were saying, both good and bad. I went to this doctor because of a chronic hoarseness that began after a new medication by another doctor was prescribed. So, I had suspected that the laryngitis was caused by a medication my allergist gave me (Spirvia), but the allergist wanted me to see an ENT for GERD. Thus, I booked the visit. I told Dr. Jakobsen my concern about the drug, but after he used a scope down my nose and throat, he said immediately that I did have Gerd, and gave me 2 prescriptions, one I took in the morning an hour before eating and one at night before bed. One of these made me very sick and I quit taking them both. For my own peace of mind, I stopped taking Spirvia and lo and behold the laryngitis went away. My allergist acted like I was the ONLY person in the world who had this side-effect with Spirvia. NOT true. All you have to do is Goolge this drug. I went back to see Dr.… Jackobsen for a possible sinus infection and told him that I quit Spirvia and my symptoms went away. He didn't admit he was wrong with his DX and just arched his eyebrows. As far as my new problem, he claimed I didn't have an infection but something is causing pressure. He said I had nerve problems. Really? so that is why I am blowing my nose like a fool? My neurologist doesn't agree. Instead, Dr. Jakobsen wanted to talk about hearing aids. (They'd taken a hearing test that day). His recommendation of double hearing aids too me aback, and now I'm not sure what to do--I can hear, I do have some issues, but double? I have tinnitus and sometimes it's better than other days. That day it was bad. I told him, but he shrugged it off when I told him it's in the brain not ear and hearing aids might not help. I know ppl with the same issue and hearing aids didn't help so I really wanted to understand this before I go down that route. He didn't suggest a repeat test, or any other info about tinnitus. Some drugs make it really bad. Like Advil's, aspirin, etc. I told him this. But nothing. Also I take a pain medication that can cause hearing issues but he shrugged that off. I just didn't come away with enough answers about my hearing, but now he gave me grave concerns about my ears. He said there was nothing I could do that they would get worse. Before I left he said I "could get an Xray" of my sinus if I wanted But left to me. I'd rather a doctor tell me what is wrong and not leave it to me to find out. I liked his bed side manner, he put me at ease, actually, and I didn't see any arrogance as another reviewer pointed out, maybe overwhelmed with work--and rushed to the next exam room--both times I saw him, I felt hurried and couldn't really get things across--I don't like doctors who hear what one doctor said to me and take that as what's wrong... and he just did that--well, you have GERD because the allergist said that--but not sure he listens carefully to the issue--or imagines me might be wrong (aka the Gerd)--but when I disagreed with him, he didn't get in my grill about it. I didn't see any reaction, actually. I'm supposed to FU with him but I think I'll see someone else, which is a drag because I did like him otherwise. His office is really a train station. When I walked in, I couldn't believe the size and amount of people in there. It can be a bit of a shock. They do move you at a reasonable wait time, though, but it's a zoo. I found the staff very nice. Another reviewer didn't, but I chatted with quite a few both times and found them pleasant. I used to be a manager for doctor's staff. I'd say that maybe they do a bit too much personal talking at their front desk, and they might remember people can hear them talking (even me). The back office desk looks disheveled, and if I worked there I'd get that in shape. Piles of papers and charts and just needs overall straightening. The audiologist (MD?) who took my hearing test was VERY professional and I liked her very much. In the end, I like doctors who listen, see what you're taking as far as medications, and pretty much know the direction... Dr. Jakobsen rushed me out--just an older lady...Is he a bad doctor? I don't know about the other reviewers. I think if I push the issue, he'll take other actions with me, and he's competent for what I saw him for, just not sure what to make of my two appointments. No one called to see how I was doing, and I just didn't come away feeling cared about. Maybe that's too much to hope for.

I just saw Dr. Jakobsen a few weeks ago and I must say I was impressed. I usually see another doctor at the same office, but I wanted to see Dr. Jakobsen because he had recently seen me in the hospital. When I did a follow up at his office, he took the time to explain what he thought was going on and what tests I should need in the future. He answered all the questions I had and I left the appointment with confidence. The only thing I didn't like was the wait time was around 30 minutes. But I'm assuming that's because he doesn't rush his patients like other doctors. The staff is exceptional as well

He's a really amazing ENT for all ages and spends the time a patient needs and deserves with their doctor. His surgical skills which I needed twice were fantastic to treat two issues I had. He was thorough, complete and kind