Dr. James Vanchang Hu, MD

Find a different doctor that will prescribe the right medicine for you, instead of his own ideas. Secretary acted like we were there to bother them.

I was going to a doctor in Northgate, and he had prescribed a medicine for my rash and itching that was working fine. My insurance changed and the doctor in Northgate no longer accepts my insurance. (I notice Dr. Hu has 4 1/2 star reviews, except here where people can write them). When I went to see Dr. Hu with my prescription bottle, I asked "could you please write a refill for this, because it works for me." He answered, "Let's try this instead, it's a similar compound and not as expensive for you." I had not mentioned anything about saving money, and again asked for him to just renew what was working for me. I followed his advice though, and used it for a few weeks, all the time suffering with more itching and a bigger rash. His bill comes, our insurance didn't cover the visit to him either. My husband found some "Nature's Way" echinachea/golden seal on sale at QFC. I stopped taking the medicine from Dr. Hu, and took the supplement and the itching cleared-up within a week. … His bill for the balance came today; my echinachea/goldenseal was only $20, his bill for the one visit was considerably higher besides the time we wasted. He doesn't even deserve one star in my opinion, because of how I suffered and his unwillingness to just prescribe what worked, or explain why he couldn't.

Worse doctor ever. Not a patient oriented doctor. Cannot be rate - He would tell you that he is 30+ years being a dermotologist but has such a bad and/or worst doctor.

DR Hu cares about his patients and wants to do the best. He is definitely not in it for the money. I have been going to him for over 10 years as needed. In between I tried other dermatologist, but i end up going back to Dr Hu. His advice to stop using cosmetics was the best treatment I got compared to all other dermatologists I have consulted.

Dr Hu's office and accounting staff is rude and imcompetent. They don't respond to pharmacy requests to refill prescriptions. Very unorganized. Dr Hu doesn't seem to care about how unprofessional his office is.

Dr. Hu is just plain creepy. I went to see him for a perscription for acne on my face. He asked me to remove my shirt so he could "check my back for moles". No gown was offered and only he and I were in the room. I would never go back.

The rash that I had for years turned out to be related to the joint pains that I also had for years. No other doctor has ever made the connection. Dr. Hu started me on medication and I felt better within a few weeks. Now a few months later, it's like I never had it. I would highly recommend this dermatologist to anyone.

STRONGLY advise others to stay away as I can't imagine the scenario below is not a systemic problem.I had been going to Dr. Hu for over 10 yrs, not necessarily because he was a great dermatologist, but more so out of habit from my initial visits and I was comfortable with him.Recently, I had an incident with his staff (I think he had some turnover recently), who are EXTREMELY rude and unprofessional. The office billed me for $30.17, although the insurance statements indicated I was responsible only for the $15 copay.When asked for an explanation, the bookkeeper, Susie, refused to explain the breakdown of charges, indicated she had been sending bills every other month for 7 months (even though the insurance had just settled with the office three weeks ago and this was obviously the first bill) and said she was not going to discuss further but instead send to "collections". She also refused to let me speak to Dr. Hu directly and hung up on me.My husband confirmed with our insurance… provider we were only responsible for the $15 copay amount and also called Susie the next day to try get an explanation. He was met by the same rude demeanor and refusal to explain the charges, and was informed that this has been sent to collections and is now between us and the agency, followed by a click and a dial tone.We have since mailed in the $15 copay check and our insurance company is working this from their end to try to get resolution. In the meantime, I am completely stunned that this office would act this way over a $30 bill. This says VOLUMES about how they do business and treat their patients.In the process, Dr. Hu has lost a long time patient.

got to the point of the problem

When I was living in Seattle I used this doctor all the time. I see him frequently due to me having bad skin. He does spend time with me if needed. I would recommend him. He is patient and I do believe he didn't become a doctor just to make money. I think he really wants to do the best he can to help improve people's skin or their skin condition. The doctor's you have to worry about is the ones that does plastic surgery that is totally out of their field. Would you go to an eye doctor that offers nose surgery and face lifts?????????????????????????