Dr. John Quentin Smith, MD

My elderly mother was seen in ER for 2 broken ankles. Right ankle was mis-diagnosed by Dr. Smith as not even a sprain and later diagnosed as a break. It may require surgery. The left ankle later required surgery as it had not been immobilized. It now requires two surgeries. I am beyond disappointed and quite angry about this mistreatment.

Started with insinuating alot of injury was due to degeneration and arthritis. and stated even though had no trouble before accident that it was just a matter of time .. his reported that he was pretty going to provide the most minimal of care and that I would still be in constant pain after surgery ,but nobody would be responsible. Made some inappropriate comments almost comparing me as older damaged goods that was not worthy of a new knee . Was extremely disappointed and upset after leaving the appt and decided to immediately request to see a 2nd physician because I felt I would be handicapped the rest of my life if I allowed him to treat me surgically . .

Smith did a good job on my new hip = been four months now and the pain is just an ache - still can not put my sock on or tie shows and bending down is difficult but making progress

Very personable. And Kind. He followed up with me and I felt very well taken care of even though I never needed surgery.

He did give me a proper second diagnosis but did not recommend or suggest any after surgery treatment. After several months of slow recovery and constant pain i got a second and third opinion, both recommending immediate physical therapy and asked why physical therapy hadn't been prescribed previously. I wish i had done a little more research on his specialty and background before the surgery, i would have chosen someone more experienced and specialized.

Emergency broken arm needed to be cast and Receptionist said "Dr is done with patients and going home and he is booked all day tomorrow.......COME ON......A 4 YEAR OLD BOY!!!!!!I thought doctors were compassionate...NOT THIS ONE!!!! Receptionist needs some lessons in patient etiquette!