Dr. Katherine S Bencze, MD

too bad no one there to answer the phone. No option to speak to someone is a bad look.

I don’t do reviews like at all, however this doctor made me. The customer service is so poor! Waiting time is crazy but that’s not the worst part about it. Listen , I had my new patient apartment we went over new patient information as we should. She then scheduled me for testing for something and said that she would not prescribe me my meds until the results came back. Results came and went and I heard nothing about it at my next appointment but still got charged for it. No new prescription was given. Worst part is .. we went over the same exact information that we went over in the very last appointment as if I never even been there before. But here’s the kicker , I lost my prescription that my previous doctor prescribed back home in Maryland. So I called the office to get it refilled. The rep in the office told me I could not get a refill if the payment for my test was not paid for. First I had no knowledge that I was being billed for this test .. but that’s not the point.. the main… point is that she wanted me to pay for something that hasn’t benefited me or even helped me yet alone know the results to. Like am I good and I bad what is it? long story short , I ended up calling my health insurance to file a fraud claim. What’s even worse is that my health insurance called the doctors office to tell them they can’t withhold my prescription because of that ..(which is the same thing I said to them ) ... 5 mins later I received a voicemail telling me my prescription was sent to my closest location. Never again will I ever go back to this doctor.. I ready many many reviews about her as well and see a lot of the same similarities in stories. This doctor office needs to be shut down. ASAP.

Don’t walk, run from this doctor. I was quoted my co-pay and told the test I was having done would go towards my deductible. I paid what I thought was my co-pay, when I got home I saw I paid for the test. I called back and the office manager was argumentive. I didn’t mind paying I just wanted to be told of the more expensive charge. I was led to believe I was paying for my office visit when instead I was being charged for the test because my deductible wasn’t met. The doctor calls me back but when I called back the office was closed. I called the next day trying to explain again, that I’m not upset about being charged for the test because my deductible wasn’t met, I’m upset because I wasn’t told that this was the case. We both became argumentative and the doctor started telling me about all her costs. She got in this business to help people and knows it’s expensive to have her own business. She didn’t even finish the test that day.

The staff is professional and friendly. The waiting period was longer than expected but the reason for it was revealed once we saw Dr. Bencze. It was the first visit for my mother and Dr. Bencze went over all her previous medical history, without a rush, asking relevant questions. The physical exam was so detailed and accommodating to her disability level. Dr. Bencze did an overall assessment and recommended a escalated change on one of the medications. We are very happy to be now part of her patients.

Waist of time! 10-25 was my 1st & last app. After asking why I was there she kept saying she didn't have time to discuss all of my symptoms & we would have to go over the reports I brought next time. She also told me to bring copies because they were expensive to make in the office (?!?!). She kept insisting my diagnosis from Duke was wrong & that I should go back there. Not until I told her I was reporting her to my ins co did she change her tone & say "oh, I was gonna go over them with you now". Total fraud

Office staff cancelled my appointment because I was out of town and couldn't confirm four days prior. They never tried email or cell, only home phone.

Dr. Benze office staff told me their first appointment for new patients would be in 11weeks. I made the appointment and told her staff what I was coming there for. I had to wait almost one hour to see her on the day of my appointment. During my office visit she seemed friendly at first. We discussed why I was there and she sharply told me she was no longer seeing patients with my condition and she only has 5 patients currently that she's was treating. She was nice at the time and told me that she would help me out by prescribing the necessary meds. She also told me that she would continue to see/prescribe me meds until I was able to see the necessary doctor for my condition. She informed me that it would take months to see the other doctor because of being a new patient. She wrote my first perscription wrong, (there's no internet in her exam rooms. She was unable to get on the Internet to see how to persribe med.) and the second script I couldn't afford. She refused to write… perscription the third time. After pleading with her cold staff members she wrote it and I personally thanked her and women at window. Well it's time to for my refill and she is refusing to fill my perscription as she promised. I'm a professional woman and she is treating me like I'm a druggie. The medication is for focus medicine NOT something like OxyContin!!! She needs to learn how to treat people kindly and with respect! I will never ever recommend her to anyone. She is not a women of her word and her office staff is just as stern , incompetent and unfriendly as her!!

Dr. Bencze has the rare combination of clinical excellence and great compassion. She knows her field [Neurology] extremely well. Of that I am sure. What is really refreshing about her, is how well she listens and how thoroughly she examines. She welcomes questions and truly considers the question before giving an answer. I recently had a very painful condition. She provided outstanding care. She felt I needed immediate testing and treatment. She and her staff made many phone calls to make sure everything was scheduled promptly. She is great doctor and a fine person.

First, let me say I was told for years by multiple doctors that my migraines were sinus headaches. Not true. Then I was told by the neurologist (nay, the "migraine specialist" at Hopkins in Baltimore) that my migraines were indeed migraines but were caused by my hormones. Again, not true. That guy didn't even spend 5 minutes with me, and couldn't even be bothered to listen to the answers to the questions he was asking me. Had he, then he would have known his diagnosis was bunk. I came home to Tampa in 2013 and was recommended to go to Dr. Bencze by a dear friend who's been seeing her for years. Dr. B's office is not convenient to me, but for relief, I'll go just about anywhere. So let's get to it. She's kind; she listens to everything; she writes EVERYTHING down meticulously; if you feel she isn't hearing you properly, you can always correct her (she's humble, in other words); she always smiles, and it's genuine; she's very professional; I've never had to wait in the… waiting room more than 5-10 minutes, or in the exam room more than about 5 minutes; she takes her time with the patient in the exam room, never hurries you through; she is open to your ideas; she treats the whole patient, meaning she takes blood pressure, diet, sleep, etc. into account when talking to you about your regimen/treatment; she warns you if there are going to be side effects to a medication (she does this many times, just to make sure you KNOW); she gives samples if she has them; she listens when you think something isn't working, or when you think it is working; she expects you to hold up your end of the bargain (if she gives you a headache calendar to keep, how can she adequately and successfully treat you if you don't keep it?); she is easy to get appointments with, and will move your appointment up if there's a cancellation. I'm not really sure what else people want in a doctor. I adore Dr. B. I cannot fathom a bad appointment, and was surprised to read a couple of negative reviews, but not everyone is going to like every doctor. Personally, I find Dr. Bencze to be warm and lovely. I always look forward to a hug at the end of our appointments (though admittedly, I'm the initiator, but she never seems to mind). And to whoever called her "old", I have no idea what that even means. She has a daughter in high school. If, to you, everyone over 50 is old, then I pity you your lack of respect for your elders. Life will be very hard for you. If you write off people over 50 as worthless just because they've been around a little longer, well, that's just pathetic. When and if you get there, I hope you remember that once upon a time you felt this way and feel the sting of disrespect from a young person who runs at the mouth. One day, you may realize that years add far more than wrinkles and grey hair to a life; they add immeasurable value. I hope so, anyway. I'd take one Dr. Bencze over 1000 of you any day. Back to Dr. B. Looks like I'll be starting on my Botox therapy in a few months, because Dr. B and I thought it would be a good, logical next step for me to try. I love that, as opposed to Hopkins, where they just told me to adjust my birth control and said the doctor didn't need to see me again and sent me to bi-monthly nurse-practitioner visits for my migraines (and she had no answers but to "stay the course"), Dr. Bencze is proactive, personal, and unafraid to get in there and get her hands dirty. She really gets involved, and never forgets what's going on with me, personally. She's a doctor I actually look forward to seeing, because I know she wants to help. She's like a teammate! Give her a chance, if you're looking for a great neuro.

I've had Migraine for the last 20 years .I'm myself in medical field and I've seen a lot of specialist in UK, US and ...., done so many MRI and tests ,tried Botox and took all possible medications. It was just getting worse and worse. I did find Dr.Bencze by chance and thank god for that . ONLY after 1 visit and her medications, my world has changed. I could barely function before but now without the headache , I have my life back. Im extremely grateful to her and cant thank her enough. She's very personable and spends a lot of time with the patient . Over all, for me , shes done the miracle and I love her.