Kristin J. Wald, WHNP

I was a patient at this clinic for about a year when they prescribed a treatment I hoped would be preventative. They were aware of my underlying conditions. I believe they made serious errors in both the method of treatment and the dosing. Errors of this nature would destabilize anyone, but with my underlying conditions the effects were devastating. When I reported severe symptoms with the original treatment method I received no guidance so I requested a change. I think they should have adjusted the original delivery method and that they should have known the new treatment method would be inappropriate given my secondary conditions as it comes with a known, significant reduction of dose bioavailability. This factor combined with my coexisting health condition lowered the dose absorption significantly. I believe they should have known this sharp sudden reduction in bioavailability would severely exacerbate my other pre-existing conditions. After transitioning me to the second method.… I reported more severe symptoms. Despite my distress they refused to adjust the treatment for weeks. When I called urgently seeking assistance, nurse Erin Hendricks yelled at me and hung up. I found her behavior unprofessional and her statements inaccurate. I think she's unsuited for this profession. Instead of looking for a solution, they claimed my symptoms were unrelated to the treatment, which in my experience contradicts well-established medical science. I needed stabilization, but when I declined a recommendation I found to be ridiculous, unsafe and impossible under the circumstances, they dropped me as a patient leaving me to suffer with no medical care for a physiological crisis I believe they caused After they dropped me, they finally raised the dose to the level I had requested, which seemed to acknowledge part of their mistake, but the treatment method was still wrong so I continued to struggle with severe symptoms. In my opinion a competent doctor would have run labs, managed symptoms and referred me to a specialist. After they ended my care during a medical crisis they provided no emergency coverage and no support. I felt completely abandoned. Lab tests ordered by a new clinician confirmed this change left me with almost no effective level, I trusted this clinic and NP Kristen Wald to prescribe the treatment method and dosing but it seems they failed to consider my underlying conditions and plan treatments around my specific needs. In my opinion, a competent provider would have been more cautious given my medical history. They're supposed to plan treatment around the individual needs of a patient. I counted on them to make the right choices for my situation and guide me through the process. In my eyes, they failed miserably. This treatment can't be stopped abruptly without medical guidance. It took several weeks to re-establish care. I was functioning optimally prior to this nightmare, prepping a business launch but am still dealing with lingering symptoms and have a long recovery ahead. For 16 weeks I suffered severe 24/7 symptoms. This completely derailed my life for five months. Last year Pam Campbell gave me inaccurate information on the results of a painful, invasive test. She said the biopsy was “benign, but the lab report stated there was insufficient tissue to test which, for me, raises concerns about whether the procedure was performed properly. When I asked about the discrepancy I was told she “misread the report.” I believe a child could have read that lab report and understood what it meant. I now wonder if the procedure may have been unnecessary in the first place as they never suggested a re-test. In my opinion this practice has been clinically careless and incompetent. I also believe they've been administratively misleading and unreliable. This should concern anyone seeking care here. It seems they have forgotten their oath, "First do no harm".