Dr. Lois Lucente Narr, DO

Having read some of these reviews, especially the negative reviews, I feel I should express my personal opinion in reference to Dr.Lois Narr. Dr, Lois Narr is very professional and devoted to her patients. Dr. Narr listens very well to my problems and concerns regarding my health. Dr. Narr is very thorough in all aspects of her treatments. Dr. Narr makes herself available, often more than once a week if needed. She gives me all the time necessary on each and every visit to help me. As a person, Dr. Narr is very kind, caring and respectful. Dr. Narr explains medical terms in a way that I can understand, and I leave her office aware of what is going on with my health. For example, Dr. Narr has just diagnosed me with CKD Stage 3 (chronic kidney disease), which was never told to me by other doctors, including doctors from Johns Hopkins whom I saw before Dr. Narr, and they all had blood lab results showing the same low levels, but not one brought it to my attention. I wish I were seeing… Dr. Narr years before, when my condition was reversible. This and other important matters with my health where discovered by Dr. Narr alone. As far as Dr. Narr's staff, they are friendly and respectful, and they always schedule my appointments, sometimes even the same day. They help me with prior authorizations, referrals, return calls promptly, and go above and beyond their scope of work. they do their job so well, I've even sent them flowers to show my appreciation of their hard work. I would highly recommend Dr. Narr to anyone that is looking for a Primary Care Physician. I am extremely comfortable and blessed to have Dr. Narr as my Primary Care Doctor. I can tell her anything at all, and she really listens to what I'm saying, even makes me feel better emotionally when I'm upset about my health problems, and if a specialist is needed, she steers me in the right direction. II am whole heartedly truthful in this review you've just read. I hope you find this review as helpful as I have found Dr. Narr to be.

WARNING….STAY AWAY FROM DISHONEST, CARELESS & Non-Responsive PRIMARY CARE PHYSICIAN LOIS NARR @ CAMBRIDGE, MD. DON’T WASTE YOUR TIME WITH Dr. Lois Narr….She is Dishonest, Deceptive, Thrives on Misinformation, is Negligent and Fails to Treat Patients and THEN will Just DROP YOU AS A PATIENT….If you Catch her in Medical Malpractice. I am the daughter of a Patient of Dr. Narrs and I live in Florida….so….I do not have direct access to appointments with my Mother. My mother is 90 years old with Aggressive Dementia. First of All….NOBODY ANSWERS THE PHONE @ Dr. Narrs Office. There will be a message offering several Assistant Names….and you must leave a voicemail…..which usually doesn’t get returned for several days. Early on….I felt that Dr. Narr was NOT going to be a FIT Doctor…since….upon Asking Questions regarding my Mom’s Health via the Patient Portal… Dr. Narr automatically refused to answer my questions of concern via the Patient Portal. Most of my questions were regarding… INACCURATE INFORMATION in my Mother’s Medical Record on the Patient Portal, which I wanted to clarify…allowing the Dr to provide the most accurate care. Dr. Narr was not interested in my corrections….and stated that she would not be responding to my questions via the Patient Portal. In fact….she actually REMOVED HER NAME FROM AVAILABILITY TO ANSWER QUESTIONS via the Patient Portal. WAIT….IT GETS WORST! After EVERY Appointment, I actually had to call Dr. Narrs Office (several times) to have them post After-Visit Summary’s (it was not even automatic). The WORST MOMENT WHEN I DISCOVERED DR. NARR’s Office DISHONESTY….WAS WHEN I CALLED FOR RESULTS OF A Urinalysis test for Urinary Tract Infection (UTI). I was told the Urinalysis was NEGATIVE FOR UTI….and….I asked Assistant to please mail me results. They agreed. Several days later….I received another call back stating that they had made a mistake….and THE RESULTS WERE POSITIVE FOR UTI AND THEY WOULD BE ORDERING ANTIBIOTIC PRESCRIPTION. So…Had I not asked for results to be mailed to me…..My mother would NOT have been treated for a UTI. CARELESS, DECEPTIVE and FAILURE TO TREAT. When a Doctor is NEGLIGENT and FAILS TO TREAT you ….This is Medical Malpractice. Several Months later….My Mom was experiencing Urinary Frequency & Delirium, which is usually a sign of UTI….and….I called Dr. Narr’s Office and explained that my mother was calling me several times per day and very angry and trying to escape the Assisted Living Facility, which was out of character for her. The Assistant stated that Dr. Narr did not feel that a Urinalysis was necessary to test for UTI. I begged them to do UTI, which they eventually did...however….Dr. Narr called me back speaking very rudely and stated that THEY WERE DROPPING MOM AS A PATIENT SINCE I NO LONGER TRUSTED THEM….AND….SINCE I WAS RUDE TO THEIR STAFF. Well….YES…..How could I trust them when they originally lied stating She was Negative for UTI. Well….Dr. Narr DROPPED MY 90 YEAR OLD DEMENTIA MOTHER….WHO MAY BE VERY NEAR DEATH. DON’T WASTE YOUR TIME WITH Dr. Lois Narr….She is Dishonest, Deceptive, Thrives on Misinformation, is Negligent and Fails to Treat Patients and THEN JUST DROP YOU AS A PATIENT….If you Catch her in Medical Malpractice.