Dr. Mark Albert Heaver, DO

So happy with this WellMed offfice. More focus is on the Senior patients health. I am so pleased with this office.

The Rockwall office is horrible. They can't seem to keep a Physician and the staff seems completely new and unknowledgeable. Dr. Heaver is a Director and does not work in the office at all. When I asked to be connected to him for complaint, they were only able to offer me an Office Manager. I have waited for over 3 weeks to get information on my daughter's test results because their current new Doctor is backed up. I am still having to call and follow up to get the completed results, which they still say "it's been reviewed but there are no notes so I don't have any information to tell you", after their initial call to me after 1 week that they had my results in. Yet, I've had to call 3 different times and only received a partial result from 1 of the 2 tests. This was my 4th call and they are still clueless saying they will call me back. Luckily the tests weren't for anything life threatening or potentially damaging to her. This office is unreliable for anything more than a common… cold.

great office and staff!!!

Very rude staff would not recommend.

Everyone's always prompt and friendly.

Had a pleasant visit today. Staff is usually friendly and helpful.

Pleased with overall care. Would tell people about this clinic and staff.

I don't have any complaints. Everyone are great. Everyone are friendly and professional. If I ever have a problem I will let you know.

Your all very pleasant and have taken special care of me. Thank you.

A wonderful office all the time. The staff is patient, professional and understanding. It helps out a lot.