Dr. Mary K Downs, MD

Dr Downs listened, gave constructive feedback, and ran the appropriate tests on me. She clearly explained what happened to me, what to expect, and gave options for further treatment.

Horrible doctor and the staff is absolutely horrible. The manager acts like she’s a medical professional and breaks HIPPA laws. I asked for records for my family meme ER and they wanted to charge me for them and then call security

This 1 star is ONLY for their front desk staff. I was early for my appointment and I saw I had a voicemail from them stating they wanted to do zoom, I called back multiple times then left a voicemail. I waited 10 minutes then came upstairs to see what was going on. They told me they needed to reschedule me as they have other patients. The first lady tried gaslighting me saying I never once called. I tried showing her the proof on my phone and she just wouldn’t listen. As soon as I started playing the voicemail she literally walked out. The second lady made it seem as if it was my fault and was insanely rude as well. I ALWAYS have to wait min 30 min before my zoom starts so I expressed that to them and they told me “well you don’t have to be here” and that their next appointment was 2 weeks out and asked “well do you want it or not” crazy rude! I am now switching providers SOLEY due to the front desk staff. I hope this gets fixed so others don’t go through what I went through.

Dr. Mary Downs helped my brother tremendously! She suggested deep brain stimulation therapy for his dystonia. Not only did it help his movement disorder, it cut his pain level tremendously. We would never have known about this option if it had not been for her. Kudos and thanks from our whole family.

I went in to see her on a consultation. Her staff was fine, but when I saw her, she completed some standard tests. She recommended two expensive test for MS, even though she said by the scan, I do not have MS????? I brought my MRI and typed finding and she completely ignored the meningioma in my brain. I had to ask her about it, or otherwise she would not have brought it up. She was very complacent about saying that I might want to see a Neurosurgeon.

Nailed a correct diagnosis of a seizure disorder when it had been missed and/or mis-diagnosed by previous medical professionals!

I saw Dr Downs after being brought in to the emergency room. During my stay in the hospital she was attentive, thorough and personable.

I have had several visits over the past year to adjust my medication for my headaches. Dr Downs is not the first neurologist I have seen, but she has been by far the most interested in finding just the right treatment that satisfies me. My headaches are better that they have been in years and my medications are for the most part not causing side effects. She is also interested in discussing things I can do for myself to help. She has answered many questions patiently. She has a good sense of humor. Her staff is nice and a person actually answers the phone when I call.

Easy to make an appointment, the staff was pleasant and helpful. Dr. Downs was thorough, and her treatment is already helping me.

Rude and arrogant doctor. Missed a head full of MS lesions. Seek help elsewhere. By the time you need a neurologist, you need a clinician who knows medicine, but knows how to make her patients and family part of the team. This may be harsh, but she should have chosen research instead of working with personal lives.