Dr. Maurice Alphonso Bell, MD

Absolutely horrible. Do not go to him unless you want extremely poor care and negligence.

To: Dr. Maurice A. Bell 4100 Long Beach Blvd Long Beach, Ca. 90807 From: David Mc Gee Re: Poor Customer Service Dear Dr. Maurice A. Bell, It is unfortunate that I that I find it necessary to write you this letter regarding the poor customer service and erroneous billing errors provided by your billing office. I have called your office and billing department many times to correct the billing error that was made by your billing office. As I have stated on several occasion to your billing office my insurance company (Humana) was billed incorrectly for services provided to my son, wife, and myself. I was told that the billing error made would be corrected and that my account would be zeroed out. Instead, I have received numerous invoices stating that I owe your office and that I would be sent to a collections agent. I was billed due to your office using the wrong CPT codes. Your billing department should have billed my insurance company an annual wellness visit… instead of a follow-up office visit. When I brought this error up to your office and billing department I was told that the CPT code(s) would be corrected and resubmitted to my insurance company. In lieu of the conversations that I have had with your front office staff and billing department I am still receiving invoices threating to send me to collections. I have even spoken with you about this problem and instead of it getting the problem resolve, you took a negative attitude and told me you would finally correct your office billing error and for me and my family to find a new doctor. Once again, your office was wrong for submitting incorrect CPT codes to my insurance company and you should take full responsibility for their actions. I was hung up on by your staff and disrespect by you and your staff members. I realize that professionalize starts at the top. I expected a much higher level of service from your office and I quite disappointed. Sincerely, David Mc Gee P.S. Your office visits are $150 per visit with my insurance. I would owe you for an office visit ($150.00) or my annual visit should have be free. I schedule an annual office visit and I should have had a zero balance with your office. Not an assault by you and your staff for a billing error.

Dr. Bell is an amazing doctor.

I love Dr. Bell. He is a real person. He advised me to make some dietary changes. I did and I feel much better. I have not had to take pain pills. He is kind and caring.

If you are looking for a doctor that caresand listens to you ,then you can not go wrong with Dr.Bell.I am fully confident in the care I receive from him.