Dr. Mordo Suchov, MD

I would absolutely not recommend Gastroenterology Associates of Southern California/Dr. Mordo Suchov based on my experience receiving GI care here since June 2026. If I could give 0 stars or subtraction/negative stars, I would! My issue is how scattered, delayed, impersonal, and difficult to access the specialty care has been while I have remained symptomatic for over 5 months. I had an upper endoscopy July 20. My pathology was finalized July 22 and showed H. pylori-associated gastritis, but I was not notified until July 27, even though I repeatedly contacted the office July 23 with significant symptoms. My phone history shows 10 call entries that day. During the July 27 result call, I became emotional after more than two months of illness. I distinctly recall Svitlana Bondar, NP asking why I was crying and saying, “Why are you crying? This is not a big deal. At least it’s not cancer. You’re not dying.” I found this response incredibly dismissive. I was exhausted from months of… illness and relieved and frustrated that something had finally been found. A patient should not have to be dying for their suffering to matter! From June through late September, persistent stomach pain repeatedly disrupted my sleep, often waking me after only a few hours. Over time I developed daily brain fog, memory/word-finding problems, difficulty concentrating, disorientation, headaches, and near-fainting-type episodes. I have been losing myself and my physical stamina over all this. This has spilled over into my professional life and ability to work as well. These neurological symptoms became alarming and persistent enough that my primary-care doctor referred me to neurology. I am not claiming this GI practice caused those neurologic symptoms, but it is frightening that my GI illness and severe sleep disruption progressed this far while GI care still felt and feels slow and lacking urgency. Ms. Bondar has handled all of my GI telehealths, yet I repeatedly experienced her needing to review old notes and ask about things we had already discussed. During one recent appointment, she repeatedly talked about being behind with other patients and wanting to interrupt our visit. I always had to remind the clinician managing my case of my own history. Ms. Bondar's manner has always felt aloof and dismissive to me. Whenever I call during flare-ups, I repeatedly reach a reception service that always says they cannot give medical advice and can only forward a message to the clinicians. Then the patient has to wait. In August, after completed H. pylori and gastritis treatment, my symptoms worsened enough that I had to go to the ER. Afterward, I was forced to rely on my Nurse Advice Line, Teladoc, and my PCP while waiting for GI follow-up. I did not receive any GI follow-up until September 18! That was 28 days after that August ER visit! The ER can evaluate an immediate emergency, but it cannot replace ongoing GI care. If symptoms flare between GI tele-heaths, too much falls back on the patient: wait for a callback, seek care elsewhere, or go to the ER. H. pylori was eradicated, but I remain symptomatic despite multiple medications and dose changes. Some treatment has helped only partially or temporarily, and the underlying cause remains unresolved. My repeat endoscopy and colonoscopy, ordered in September, are scheduled for December 28! To be fair, the office became more responsive within the last few weeks. But it should not take months of repeated calls, severe sleep disruption, emergency care, neurology involvement, medication adjustments, and persistent patient follow-up before specialty care feels responsive. Although many of my concerns involve Ms. Bondar, I do not view this as solely a problem with one clinician. The communication, scheduling, continuity, and access problems reflect on the practice as a whole, including Dr. Suchov and office leadership. If you need ongoing GI care and reliable access between appointments, DON'T GO HERE! I needed a

When you finally get a hold of someone, they set a phone appointment two weeks later and never even bother to call. When you try to get a hold of someone, it says your number 29 to wait. After about 15 minutes, it says your number 27. This place should never be refereed by any doctor. If you're refereed here, that means your doctor doesn't care one bit about you!

Have had appointments three times and always a long wait time even with an appointment. Staff seems unorganized and untrained. If it wasn’t which a hassle to change doctors due to my plan I would. DONT MAKE AN APPOINTMENT HERE.

When making appointment kept on hold for 15 minutes. Was 15 minutes early for appointment. Staff did not have my name or record of appointment. After 2+ hours of waiting was told this was normal waiting time

My primary care doctor wanted me to see a GI and I was sent an authorization to see Dr. Suchov. I called the office the day I received the authorization in the mail and was told the earliest appointment would be 3 months from now. THREE MONTHS! I checked on yelp and it seems this is to be expected from his office. Then I saw here on vitals.com that he has 7 different offices, not including the Encino office where I was told to go. It seems pretty clear that this guy is spread way, way too thin to be responsive to patients.

I have been this doctor's patient for many years. I would like to highly recommend Dr. Suchov to patients. He has lots of experience and good expertise. The doctor is very compassionate and accommodating. The office staff are very professional.

Dr Suchov is a very good doctor. His medical advise was honest & straight to the point. His staff is very proffesional too. I would recommend him to everyone.

Awful, rude, mean staff!! I will never go to him again because of them!

The worst office staff that I've ever had to deal with.

The most unethical and unprofessional doctor I have ever met.