Dr. Pamela J. Bekendam, MD | Upland, CA | Ophthalmologist

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Dr. Pamela Bekendam is an ophthalmologist with 32 years of experience specializing in eye and vision care. She completed her medical degree at Loma Linda University in California, followed by an internship in internal medicine at Huntington Memorial Hospital in Pasadena and her ophthalmology residency at Loma Linda University Medical Center. Dr. Bekendam speaks both English and Spanish, making her accessible to a diverse patient population.

Dr. Bekendam practices at Pacific Eye Institute in Upland, California, and maintains an affiliation with Jerry L. Pettis Memorial VA Medical Center. She treats patients with astigmatism, cataracts, and diabetic retinopathy. Her expertise includes performing cataract surgery and advanced lens custom cataract surgery, along with providing BOTOX treatments. Patients consistently rate her highly, giving her an average score of 4.8 stars for her care and expertise.

Overview based on verified provider data

accepting new patients
4.8

23 Ratings
32 years of experience
30 insurance plans accepted
speaks English, Spanish
Residency in Ophthalmology Loma Linda University Medical Center Loma Linda California
18 written reviews
1 award
4 specialties
12 areas of expertise
1 board certification
1 hospital affiliation
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Bekendam's Ratings and Reviews

4.8

23 Ratings with 18 written Reviews

Average Wait Time 33 Minutes

How was your appointment with
Dr. Bekendam?

Patients’ Perspective

Gave an accurate diagnosis: (18) Did WellNeeds Improvement (0)
Had a good bedside manner: (18) Did WellNeeds Improvement (0)
Spent time with me: (19) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (14) Did WellNeeds Improvement (1)
Flexible scheduling: (12) Did WellNeeds Improvement (2)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

Patients frequently commend Dr. Pamela Joanne Bekendam for her kindness, thoroughness, and ability to explain medical issues in understandable terms, with many expressing satisfaction with her professionalism and willingness to listen. Positive feedback often highlights the friendly and knowledgeable approach of both Dr. Bekendam and her staff. On the downside, some reviews mention long waiting times and a desire for more detailed explanations during visits. Overall, patients appreciate Dr. Bekendam's compassionate care despite some concerns regarding appointment scheduling and wait times.

AI-generated from the text of patient reviews

23 ratings & reviews

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Showing 1 to 10 of 18 reviews

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I absolutely love Dr. Bekendam! She is kind, sweet, and thorough. She explains everything in layman's term of what she's looking for in her reports when they do the testing. I am not thrilled with the 2-hour wait in the waiting rooms though. I think they need to do better scheduling than having just one doctor in the office for so many patients in one day. It's not good for the doctor and it's not good for the patients that they see. The patient's time is just as important as the doctor's time. Dr. Bekendam was very apologetic and I appreciated that. Thank you Dr. Bekendam I think you're an amazing doctor.

March 13th, 2026

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Very professional and caring staff great service. Thank you Dr. Bekendam

February 4th, 2026

1 person found this helpful

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I got in quickly. She told me everything looked good. She is very pleasant and explained that I needed to know. I have seen her before and if she is still there in a year when my next appointment is due I will see her again.

October 24th, 2025

2 people found this helpful

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The Dr. Pamela Bekendam is very pleasant and knowledgeable about her work and with her patients ! I would recommend her to anyone that I know ! I hope to continue seeing her in the future !

August 22nd, 2025

1 person found this helpful

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She was very nice and thorough. The assistant was very nice also. She explained everything so I could understand it.

June 13th, 2025

2 people found this helpful

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Dr was great along with her assistant. The wait was not good.

April 11th, 2025

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I really enjoyed to have been seen by doctor Bekendam, she took the time to explain my condition and gave me a prescription, which the previous doctor did not.

April 11th, 2025

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I wish Dr Bekendam had spent more time to explain what was going on with my eye.

January 26th, 2025

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Dr Pamela was very nice and helpful she explains very clearly and give me a good detail about my issues

January 24th, 2025

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Dr Bekendam was very personable and professional. She took time to listen to me and explain my issues. Everyone was very friendly and knowledgeable

October 22nd, 2024

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Pacific Eye Institute Upland

555 N 13th AveUpland, CA 91786

Tel: (909) 982-8846

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed


Dr. Pamela J. Bekendam, MD	Dr. Christopher Lyon, M.D., Ph.D., M.Sc.	Dr. Jonathan Pirnazar, MD	Dr. Daniel David Klaristenfeld, MD
Ophthalmology	Ophthalmology	Ophthalmology	Colorectal Surgery
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.8 (23 Ratings)	4.7 (12 Ratings)	4.8 (16 Ratings)	4.6 (10 Ratings)
32 Years of Experience	47 Years of Experience	31 Years of Experience	25 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English, Spanish	Speaks English, Spanish	Speaks English, Spanish	Speaks English, Spanish
Upland , CA	Newport Beach , CA	Plata , CA	San Diego , CA
Med School: Loma Linda University Loma Linda California	Med School: Yale University School of Medicine	Med School: University Of Illinois At Chicago College Of Medicine	Med School: Sackler School Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Blindness
Cataract
Diabetic Retinopathy
Eye Exam
Eye Pain
General Surgeon
Glaucoma
Lasik Surgery
Macular Degeneration
Ophthalmic Plastic Surgery
Ophthalmologist
Vision Issues

MEDICAL LICENSE

Medical Doctor, California, 2025, Expired

EDUCATION & TRAINING

Residency

Residency in Ophthalmology Loma Linda University Medical Center Loma Linda California1998

Internship

Internship in Internal Medicine Huntington Memorial Hospital Pasadena California1995

Medical School

Loma Linda University Loma Linda CaliforniaGraduated in 1994

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Where is Dr. Pamela Bekendam's office located?: Dr. Pamela Bekendam's office is located at 555 N 13th Ave, Upland, CA, 91786.
Does Dr. Pamela Bekendam accept my insurance?: You can see the insurance plans that Dr. Pamela Bekendam accepts on their Vitals profile.
What languages does Dr. Pamela Bekendam speak?: Dr. Pamela Bekendam speaks English and Spanish.
How can I make an appointment with Dr. Pamela Bekendam?: You can find contact information for Dr. Pamela Bekendam here on Vitals.
Which hospitals is Dr. Pamela Bekendam affiliated with?: Dr. Pamela Bekendam is affiliated with Jerry L Pettis Memorial Va Medical Center.

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