Raymond Westbrook

Really enjoying my visits with this doctor. He's has great bedside manner and listened. I deducted a star because he immediately left the location I was at without any warning.

All Physicians’ office visits starts with the front office staff. They were friendly and accommodating. Keisha with her positive energy and most importantly her equally positive attitude ensures that making an appointment is patient friendly with no stress. Sabrina is very professional and more then competent and is kind and patient, answering questions with no rush. Dr. Westbrook’s bedside manner is a throwback to the days when Doctor’s really cared for people and not patient numbers. He thinks outside the box while setting up a treatment plan. The only doctor that I ever met that said “WE” will do this. His enthusiasm for his patients journeys to success is exhilarating. You want a doctor that cares, choose Dr. Raymond Westbrook

doesn't get back to patients with emergency test results, deosn't send referrals as needed

Please avoid this doctor at all costs. I was sent a bill for a phone consultation where I was prescribed an ointment that cost several hundred dollars and was not covered by insurance. I ultimately decided to pay for the consultation, but It's virtually impossible to actually talk to someone about billing. The number on the invoice was incorrect. Once I found the correct phone number, I was often sent to voicemail. There is no internal communication between staff.

THE WORST. Arrogant, entitled, runs a supposed concierge service, will not return phone calls promptly as advertised 24/7, unavailable, non responsive. NOT WORTH THE MONEY FOR CONCIERGE.

Great doctor. Spends the time with patient. Very concerned about patient care. My wife and I both are his patients. We both are very pleased.

Went in last week as a new patient seeking a Primary Care Dr. I printed a list of all current medications/vitamins/supplements I was taking for him to use as a reference. When he came in, he had no clue as to what I was taking. I told him I printed a list and he said he'd look for it later. His staff did not yet type it into the database and it wasn't on his laptop. Okayyyy...how about getting the sheets of paper I printed?!?! Met with me for about 5-6 mins, tops, and told me he had to check on the prescriptions I was taking to see if they'd interfere with a back issue I was having and said he'd be back. He never came back. One of his assistants came in and I told her there were several other things/issues I needed to speak with him about. She told me he was on the phone and didn't know how long he'd be. Then, there was a medication they were to call in, along with an appointment for an MRI. Both locations called me for insurance information (one of them left a message with my boss… with my prescrip info!!!) as the office did NOT give them any of the insurance info they needed. Horrible experience and I will NEVER go back.

This office is horible!! They left me in a patient room 25 minutes before they discovered I had not been seen by the doctor this is absolutly unprofessional. When I asked to see the manage I was told she was too busy and did not have time to see me by the assistant. This office is a joke and I would not recommend them to anyone.

The staff especially schedulers and PAs are awful. I really don't like going to places where lab or xray services are unfriendly or make you wait forever for a simple test. I took it upon myself to go to a place I had been before instead of the crowded chaotic place they wanted to send me and I got a better, more complete, diagnosis. When i asked why they don't use the place I went to I was ignored..."politics" I guess.

Dr. Westbrooks office takes no phone calls after hours. I got 2 prescriptions from Dr. Westbrook, only 1 got called in - so I was stuck for 2 days to get the other one. My only option was the emergency room. Very disappointed in my Dr.