Dr. Rhett Churchill Mays, MD

Came into ER on May 26, 2019. Dr.Mays did two CT scans and after 10 hour wait time, he said there was nothing wrong with the baby and recommended to visit Charlotte hospital. He made it sound urgent and pushed hard to go on an ambulance. It took over 2 hrs to get an ambulance to get us. Once we got to Charlotte (2 hrs later) we got the paperwork that Dr.Mays filled out and found out that he did see “did show a large amount of fluid in bilateral middle ears”. Dr.Rhett Mays withheld vital, to our baby’s life, information. We are glad that we had a different doctor tell us the truth. Dr.Mays told us that he called Charlotte hospital and setup MRI schedule and that we didn’t have to sit in ER room. It took over an hour to get a room in ER and another hour to to actually get into a room. MRI was not scheduled and is getting scheduled for tomorrow by Charlotte hospital.

As a worried, overprotective family member of a small child...it is difficult to trust anyone to make you feel they are safe in their care. Well....hands down Dr. Mays is that physician. He was so caring, and Compassionate and was truly concerned about my grandson. Very intelligent and willing to try and find the root of a long standing issue!! Thank you Dr. Mays for your excellent care and compassion!!