Dr. Richard T. Kelley, MD | Liverpool, NY | Otolaryngologist

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Dr. Richard Kelley treats voice problems, spasmodic dysphonia, and hoarseness, and performs fiberoptic pharyngoscopy, flexible laryngoscopy, and endoscopic sinus surgery. He practices otolaryngology–head and neck surgery and has 37 years of experience. He is affiliated with Crouse Hospital.

Dr. Kelley earned his medical degree from Stanford University School of Medicine and completed his residency at SUNY Health Science Center. He sees patients in Liverpool and Syracuse, New York. Patients on Vitals rate Dr. Kelley 4.35 out of 5.

Overview based on verified provider data

accepting new patients
4.3

57 Ratings
37 years of experience
26 insurance plans accepted
speaks English
Suny Health Science Center
8 written reviews
1 specialty
11 areas of expertise
1 hospital affiliation
2 office locations
Male

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Kelley's Ratings and Reviews

4.3

57 Ratings with 8 written Reviews

Average Wait Time 9 Minutes

How was your appointment with
Dr. Kelley?

Patients’ Perspective

Gave an accurate diagnosis: (18) Did WellNeeds Improvement (3)
Had a good bedside manner: (16) Did WellNeeds Improvement (5)
Spent time with me: (16) Did WellNeeds Improvement (4)
Provided follow-up after the visit: (16) Did WellNeeds Improvement (5)
Flexible scheduling: (18) Did WellNeeds Improvement (3)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

57 ratings & reviews

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Showing 1 to 8 of 8 reviews

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Rude, impatient staff and rude himself. Doesnt spend any time with patients.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

October 25th, 2019

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I have appreciated his care and honest assessments of my vocal cord paralysis and treatment. He has always been straight forward of all my options and treatment. I truly have appreciated his expertise in my care. I also have to agree with him that when given a lunch suggestion, he and his staff said to try the Limp Lizard. Great suggestion! We loved it! Thank you to you and your staff for quality care!

April 20th, 2019

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Dr Kelly did surgery on my neck and left a huge, puckered scar. He also pulled the skin DOWN from my chin area causing my neck to look like an old person neck. A scar I could live with but he deformed me. He definitely is NOT a plastic surgeon. A six year old could have had better results. I DO NOT RECOMMEND HIM!

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

March 4th, 2019

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Dr. Kelley did surgery on my vocal cords back in 2005 and I went from being hoarse everyday and rarely being able to sing to going back to a full functional speaking voice and having by old beautiful singing voice.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

October 25th, 2017

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He had been great in my care since my vocal cord paralysis and seeing him from 2014 to date

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 26th, 2016

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I have been seeing Dr. Kelly for routine procedure appointments every six months. He is a very attentive, gentle and professional doctor. I always feel at ease under his care and he provides me with clear understanding when I have concerns or questions. His supporting staff are wonderful as well.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

April 16th, 2015

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Dr. Kelly is very kind and courteous. I felt at ease the minute I walked into his office. His reception staff was friendly and his nurse Alisha very professional and kind.Dr. Kelly understood my problems and gave a knowledgeable diagnosis. I will continue to see him when necessary and recommend him to other patients.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 3rd, 2014

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I was diagnosed by my former ENT as having unilateral vocal cord paralysis. Dr. Kelley proved I was misdiagnosed. I am so impressed by him that he my new ENT!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 28th, 2013

University Otolaryngology At Liverpool

5100 W Taft Rd Ste 3ELiverpool, NY 13088

Tel: (315) 452-2350

Mon8:30 am - 4:30 pm

Tue8:30 am - 4:30 pm

Wed8:30 am - 4:30 pm

Thu8:30 am - 4:30 pm

Fri8:30 am - 4:30 pm

SatClosed

SunClosed

Upstate Community Hospital

4900 Broad RdSyracuse, NY 13215

Tel: (315) 492-5011


Dr. Richard Thomas Kelley, MD	Dr. Michael Joseph Paciorek, MD	Dr. Hayes Hunter Wanamaker, MD	Dr. Eric K Fung, MD
Otolaryngology-Head & Neck Surgery	Otolaryngology-Head & Neck Surgery	Otolaryngology-Head & Neck Surgery	Otolaryngology-Head & Neck Surgery
Accepts New Patients	Accepts New Patients		Accepts New Patients
4.3 (57 Ratings)	4.6 (33 Ratings)	4.2 (6 Ratings)	4.2 (13 Ratings)
37 Years of Experience	42 Years of Experience	41 Years of Experience	27 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English	Speaks English, German	Speaks English	Speaks English
Liverpool , NY	Syracuse , NY	Camillus , NY	Syracuse , NY
Med School: Stanford University School Of Medicine	Med School: Suny Upstate Medical University Alan And Marlene Norton Coll Of Med	Med School: Suny Upstate Medical University Alan And Marlene Norton Coll Of Med	Med School: Jacobs School Of Medicine & Biomedical Sciences At The Univ Of Buffalo
Current Profile	View Profile	View Profile	View Profile

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Accepts Medicare
Accepts Medicaid
Aetna
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Fidelis Care (NY)
Fidelis Care (NY) - Medicaid (Managed)
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UnitedHealthcare - HMO
UnitedHealthcare - Medicare
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Wellcare

Otolaryngology-Head & Neck Surgery

Allergies
Chronic Sinusitis
Deviated Septum
Endoscopy (Endoscopic Surgery)
Facial Trauma
Hearing Loss
Polyps
Smell Disorders
Swallowing Disorders
Tumors
Voice Disorders

Dr. Richard Thomas Kelley holds an active medical license in the state of New York.

Medical License

Medical Doctor with an active medical license in the state of New York that expires in 2027.

Education & Training

Residency

Completed their residency at Suny Health Science Center.

Medical School

Graduated from Stanford University School Of Medicine in 1989.

NPI Number

Dr. Kelley's NPI number is 1295764744.

Jill Christine Malinowski
Nurse Practitioner
| Fayetteville, NY
(0)
Dr. Carl P Guarino Jr, MD
Diagnostic Radiology
42 Years Exp | Syracuse, NY
(1)
Dr. Leo Urbinelli, MD, MA, FAAP
Plastic Surgery
17 Years Exp | East Syracuse, NY
(0)
Dr. Robert Morton Kellman, MD
Otolaryngology-Head & Neck Surgery
49 Years Exp | Fayetteville, NY
(16)
Dr. Haidy Adly Marzouk, MD
Otolaryngology-Head & Neck Surgery
20 Years Exp | Syracuse, NY
(29)
Dr. Douglas William Halliday, MD
Otolaryngology-Head & Neck Surgery
47 Years Exp | Skaneateles, NY
(51)
Dr. Mark Andrew Arnold, MD
Otolaryngology-Head & Neck Surgery
11 Years Exp | Syracuse, NY
(0)
Dr. Kristin Royce Brodie
Otolaryngology-Head & Neck Surgery
42 Years Exp | Syracuse, NY
(1)
Dr. Denis Felix Branson, MD
Plastic Surgery
47 Years Exp | Fayetteville, NY
(12)
Dr. Muhammad Javed S Akhtar, MD
Otolaryngology-Head & Neck Surgery
55 Years Exp | Auburn, NY
(5)

Where is Dr. Richard Kelley's office located?: Dr. Richard Kelley's office is located at 5100 W Taft Rd Ste 3E, Liverpool, NY, 13088.
How can I make an appointment with Dr. Richard Kelley?: You can find contact information for Dr. Richard Kelley here on Vitals.
Does Dr. Richard Kelley accept my insurance?: You can see the insurance plans that Dr. Richard Kelley accepts on their Vitals profile.
Does Dr. Richard Kelley accept virtual/telehealth appointments?: Dr. Richard Kelley has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Which hospitals is Dr. Richard Kelley affiliated with?: Dr. Richard Kelley is affiliated with Crouse Hospital.

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