Richard S Richards II, MD, FAAOS

Good

Excellent.

He was very knowledgeable, friendly and explained everything

The doctor spent a great deal of time explaining the injury, showing x-rays and images, and explaining how I needed to be treated for the injury. He made me feel so cared about.

I had an overall very good experience at WellSpan. The staff were friendly, professional, and attentive. Everything was handled efficiently, and I felt well cared for throughout my visit.

Very good

His bedside manner had a lot to be desired. He was condiscending, rude, did not listen to what I had to say and took offense when I asked him questions, stating "Obviously you don't trust my opinion so I recomend you see someone else". All I asked about was the MRI report so I could understand it better. What a jerk.

I thought he was very professional--very thorough and very helpful.

I almost fell causing an injury to my right leg and knee. I saw Richard Richards (he does not deserve the title Doctor). He was not very informative, did not explain things, was rude and rushed thru the little exam he did perform. He gave me a cortisone injection and then to come back within a couple of weeks. When I did return, he asked how the physical therapy went. I wasnâ??t sent for any. He asked how the injection worked. I told him it worded a little, but I was still in pain. I tried to tell him where, but he wouldnâ??t listen and said that the injection should have worked. I asked him why I would still be in pain and he told me that my issues were degenerative. I clearly had an injury in which I twisted my leg and knee and that is how all of this began but he seemed to discount that fact. When I asked him about a ligament tear that was stated on the MRI report he said â??what ligament tear? He had to go reread the report and when he came back he said that there was no… tear and that the technician made a mistake. He was offended that I would even ask questions. And then he said I should seek a second opinion since I was questioning him. He was the rudest, most uncaring, unprofessional doctor I have ever seen. The receptionists were all very nice and the office manager was able to get me an appointment with another doctor right away (who was booked until August). For her I am grateful.

Dr. Richards operated on my shoulder over a year ago and I have full range of motion. He has always been very professional, and empathic. I wouldn't let another surgeon touch me.