Dr. Sarah Chance Rodriguez, MD

Please do not waste your time or money visiting this office. Look at the reviews here on Google... Notice how the positive reviews don't have any "likes" from other patients, while the negative reviews have multiple. With that being said, I called before visiting the office with all of my insurance information. I was told by the office staff that my insurance would be accepted, and the visit would be completely. On the day of my appointment I was filling out forms, and I was told I had to pay a copay. I immediately thought this was strange. When I asked how much, I was given a price range between $30 and $50. I agreed to paying the fee, as I knew my insurance would be covering the rest. When they finally called me in for my visit, the assistant took me back to the room to wait on the doctor. My appointment was scheduled for 8:00am, and the doctor did not enter the room until 8:50am, so almost an hour of wait time. Three Patients who checked in after me were seen and left the… office before me. Once the doctor arrived, she checked each of my ears (literally less than 3 seconds each). Then, out of nowhere she left the room abruptly. I continued to wait for another 10-15 minutes. She finally returned and basically explained that there was nothing that she could do about my symptoms. Upon leaving, I was charged a copay, which I paid in full. The office staff made no mention of me owing anything beyond the copay, and I even asked to be sure. Then, (2 weeks later) I get another bill in the mail saying that I owe $200+ more than what I paid when I left my appointment! I called, asking to speak to the Office Manager. I explained the situation, and the Office Manager said she would be contacting my insurance company for clarification, and giving me a return call later that day. Well, that "return call" never happened. I called back a week later and the Office Manager was "in a meeting." I hardly ever write reviews, but I felt obligated to in this situation. Please avoid this office at all costs.

Superb office staff. Superb nurse named Staisha. Dr. Rodriguez is one of the best doctors I have ever seen. She took the time to explain my condition and options. My wife and I were extremely grateful and appreciative for her friendliness and professionalism. Great job. I am a disabled veteran and former naval officer. Went in for followup last week. Maria and Vanessa were outstanding office staff. Dr. Sarah took the time again to listen to my situation. Well done again!

great service, highly recommend her will be coming back

Great bedside manner, very attentive to my child

Friendly atmosphere, no time on waiting, and easy to get in

Friendly staff and will recommend her /Congratulations!!!

Great Service and Friendly Atmosphere

Excelente,Doctora y personal

Great Service

Muy bien atendida gracias