Dr. Teresella Maria Gondolo, MD

I have seen this doctor for a few years now. She is good, but seem to be forgetting things or just has to much patients. The way they schedule appointments and how they care out the visits are horrible. They see as you come in and not by the time of your appointment. Literally you have to sit there for 4 to 6 hours to see the doctor. Since she tries to squeeze in so many patients in one day, they bring you in and out of the room and back to waiting room. Also you try calling the office and the girls in the front desk don’t not answer. When we have been there the doctor has to tell them to answer the phone. It’s sad because they have elderly patients and not consideration for them.

Dr Gondolo has been my doctor for some years. The wait may be long. Trust me it’s worth the wait. If I could give her 10 stars I would.

She told me I was fine and after she did some tests on me I got sick again.

Even though the wait time is extremely long employees are very cordial and sweet to patients. Make the wait time easier.

She is the ply doctor that has been able to treat my condition. She takes the time to listen to patients. I highly recommend her.

This place is the worse place that i been the time that we wait it was so ridiculous disasters it looks like a farm they take too long to see the pacients and the employees are totally disasters and the place is too small it looks like a department transform an office

The whole staff is courteous and pleasant and have a great amount of outstanding personalities. I love each and every one of them a lovely bedside manner, they are truly Amazing!!!!!

Nice doctor

Dr. Gondolo has nice manners and is respectful. Is unfair that good doctors have the Medical Board on their backs to check if they are doing a good job while Dr. Gondolo is running production line of patients. She has patients waiting from 4 to 6 hours with no consideration for the elderly. She spends 1 minute to 3 minutes with patients. She walks out of the room and the next thing you know her staff is taking you back to the waiting room. This is a lack of respect for people who are seeking medical help. The Medical Board should be checking doctors like her running a production line of patients with no care. It seems as you are paying a co-payment to see a movie star, rather than a real doctor. She is useless.

Had a noon appointment at Dr. Gandolo's Washington Heights office. I never got to see the doctor because after sitting in the waiting room for over an hour and taking all of my insurance and photo identification, I went to pay my co-pay with a card and was told that they didn't take cards. Mind you, there were no signs displayed anywhere in the office that said they didn't take cards. He then pointed me to an ATM. At that point, I was so disgusted and outraged, that I told the male nurse at the front desk to forget it and I stormed out. I have the same standards for doctor's offices that I do for restaurants. If the front of house is dirty, disorganized and the staff is unprofessional, then the kitchen is ten times worse. Needless to say, I had zero confidence that Dr. Gandolo was a competent medical professional. All in all, it was a waste of a sick day and a complete waste of my time. I will never do business with such an incompetent individual as Dr. Gandolo ever again.