Dr. Vikash Chiraag Modi, MD

Unfortunately my experience with Dr. Modi and his staff was underwhelming. It would be very helpful if better communication methods are used. If not, this can be very frustrating to patients who are not already feeling well. Showing concern and care for the patients is also very important! Especially from a primary care physician. You should never be made to feel like you are an inconvenience to them if you request a callback. I wish I had not done this. In the end I felt worse after my communication with the doctor ' he didn't even ask how I was feeling or apologized that I wasn't feeling well or his willingness to help. He was only concerned if I had been vaccinated and to let me know that he doesn't hate the equipment to protect his staff so I can't come in due to my sore throat and congestion symptoms. Then he said, he will try to diagnose me on a video call the next day or I could go to urgent care. Needless to say, I canceled my video appt with the doctor and went to… urgent care. Bedside manner goes a long way. After all doctors are in the business of caring for patients by choice. I know will be seeking another primary care physician. How disappointing. Poor communication from staff and my experience resulted in an uncaring doctor. It is very important to feel that you are cared for from you primary physician that that they care concerned for your well being. Unfortunately that was not the case with Dr. Modi and staff. I now have to go elsewhere to find a doctor. Hopefully I will find one soon. Also on two prior occasions I made an appointment to schedule a mammogram with over a months notice and when I got there I was not able to be seen, due to doctor not calling in orders even though I had made an appointment. Also, I went in for my annual physical last year and still have not received a callback from this doctor to go over my results. This should not be, patients and their care should be a priority.

I appreciated this doctors candidness and willingness to give me medical advice even though I didn't agree with his opinion initially. He took the time to explain his thought process, and so I gave his way a try and actually feel better with less medicine.

Excellent staff, beautiful office, and top-notch medical care