Pediatric / Adolescent Psychiatrist, Psychiatrist
36 years of experience
Accepting new patients
2020 Zonal Ave
# I
Los Angeles, CA 90089
(323) 226-2622
Locations and availability (2)
| Summary | Patient Reviews | Credentials | Locations & Availability | Accepted Insurance |
Patient Reviews ?
Overall Rating:
1.5
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Total Ratings9 |
Total Reviews4 |
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Ratings
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I never really liked doctors and only ever went when there was no choice. Dr. Berk is an extremely rare exception and the best I could ever hope for when it came to being understood and dealing with my sever depression. I am so happy to have found her I was even willing to use my real name :) Thanks Doc
I was looking for a new psychiatrist in my area. I made an appointment to see Dr. Burke. I did not receive a reminder phone call, so I called to confirm the date of my appointment. I received a call back and was told that I had missed my appointment-- I had put it down as the wrong day, apparently. HOWEVER, the staff said that a confirmation phone message and email were sent to me-- NEITHER of which I received. They told me that if I wanted to see Dr. Berk, I'd have to pay $300 for a missed appointment fee. The staff tried to get her to waive the fee, but couldn't. There's NO WAY I would pay $300 to see a doctor I'd never met. (My Blue Cross copay would have been $15.) Her business practice alone was enough to turn me off. I'm glad I'm not wasting my time on this lady!
I've been seeing her for over a year and a half for moderate depression and the whole experience has been horrid. First off she does not take insurance except for 15 minute consultation - Second, if you cancel your appt. within 48 hours, you get charged 150.00 not negotiable! third, the parking situation is horrible by and around her office, most times you end up waiting in the teeny tiny waiting room because she is running late, be prepared to feed the meters on hollywood boulevard which now extend til 8pm. i have waited in her teeny tiny waiting room for up to an hour. if you leave and try to reschedule, guess what? you get charged 150.00.but worst offense of all is that if you call her with a serious problem she does not respond AT ALL. i called her office line as well as an after hours line for 2 days straight, left 4 messages total. i was having a serious adverse reaction with the medication she prescribed. finally i got a call back, but it wasn't from her, it was from her receptionist!! when i protested and asked for the 'real doctor' to kindly call me back so i can get actual professional advise, she said she would leave her a message. no call back was ever received. the worst customer service i have ever experienced from any doctor handsdown. needless to say i have stopped seeing her and urge you not to seek counseling from this woman!!
This doctor is running a medical scam. She will ask you to pay with your credit card, and then when she submits your claim and gets paid by your insurance comapany, she will not refund your payment. 5 months later, we are still trying to get our money back. Stay away, and if you end up visiting her DO NOT PAY WITH YOUR CREDIT CARD.