Dr. Joseph M. Scianna, MD

BEWARE-Horrible and Not Trustworthy in any shape or form. Good luck on calling this location and actually contacting someone within this office. Huge lack of communication and massive problem with scheduling. This Doctor acts as a middle man from his front desk people and attempt to be nurses. Arrived in location of my specified appointment and was told I did not have appointment at all. This was hilariously entertaining as I had their card with written time and date on it. Silence from behind the counter as all three women behind counter had nothing to say, but then I was out of no where rejected and stated they had no time slotted to see me at all. Angered as I traveled all the way from Rockford area to be seen for my major health issue. I asked for a supervisor and I was told there is not a supervisor within this office. And, I spoke loud then stated let me speak with the Doctor in charge now. After having a seat for a estimated 20+ minutes a women ask me to go lower her into a… room and stated your doctor will be in a few minutes. They stated what was the problem I was having and I explained everything in detail and they never apologized for the major lack of work professional work ethic. They responded with we will look into it and I will be contacted asap to resolve the problem and asked me to step up and set another date. These people and location is major need of revamping from Human Resources and individuals need to be let go. There is no excuse for any of this action and lack of assistance for healthcare. This, crazy lack of wanting to assist a patient in need. I walked right past the front desk even with them asking me to set another appointment. I would never take advise or be treated by this location ever. This doctor and location is a Utter Disgrace to the healthcare profession of Northwestern. Now, I’m sure someone will pop out of nowhere and ask me to contact them on this review and they will try to be politically correct in an attempt to cover up this situation. But, there is nothing anyone from this location could say to resolve the lack of educated work ethic within this office. There is nothing but individuals filling a seat to collect a pay check only. Very sad and horrible. Beware

I had a very bad first time appointment with the deck staff lady named Donna, she was very rude n unhelpful, I almost had to cancel appointment.. they didn’t check with my insurance on a home testing equipment, after 3 hrs on phone with my insurance, dr office, testing manufacturer it wasn’t covered..

This was my first appointment. Office staff was unfriendly. Waited 30 minutes in outer office, with no one else there. Nurse took me to room, didn't speak to me at all. Waited another 15 minutes in exam room with no magazines. Doctor came in, didn't apologize for being 45 minutes late. Very unfriendly and cold. Will find a different doctor even if I have to go to Delnor.

No hand holding, straight forward approach

Dr. Scianna was quick and efficient in the diagnosis of my needs and care... His staff were also very attentive and helpful .. Conclusion... Great Doctor >> Great Staff

I am writing on behalf of my dad. Dr Scianna was his surgeon. My dad has Alzheimer's and needs a little more care than most. I feel the Doctor went above and beyond. His staff was great. My Dad liked everyone. Going to a new Doctor is always a little scary at first but everyone, Dr Scianna and his staff made us feel so comfortable. Many Thanks to them all.

My experience with Dr. Scianna and his staff was a positive one. They are all very professional, curteous and explain things in detail. If I would have a further issue, I would not hesitate to contact Dr. Scianna.

Dr. Scianna and his staff were very friendly and efficient. Pleasant environment. Very punctual.

Dr. Scianna and his staff are personable and professional. Dr. is thorough and spends all the time you need for info and questions

Everyone in the office was very friendly and eager to see that all concerns were answered.