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Dr. Susan M Deluca Is this you?

About Dr. Susan M Deluca

Dr. Susan M Deluca, MD is a Doctor primarily located in Beverly, MA. She has 27 years of experience. Her specialties include Family Medicine. Dr. Deluca has received 2 awards. She speaks English.

Rating Overview

42 Ratings with 11 Comments

The overall average patient rating of Dr. Susan M Deluca is Great. Dr. Susan M Deluca has been rated by 42 patients. From those 42 patients 11 of those left a comment along with their rating. The overall rating for Dr. Susan M Deluca is 4.2 of 5.0 stars.

Mapbox Map of Dr. Susan M Deluca

Primary Address

North Shore Physicians Group

900 Cummings Ctr Ste 126V
Beverly, MA 01915
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Specialties

Dr. Susan M Deluca has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    8 Expertise

  • Check-up
  • Lazy Eye (Strabismus)
  • Weight Loss
  • Family Planning
  • Contraception
  • Weight Loss (non-surgical)
  • Immunization
  • Influenza

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 42

ScD, RN

Susan was my PCP for years; I continued to see her even after I relocated to Maine and drove 4 hours round trip to see her. I have had many doctors in my life: Susan is, without a doubt, the best!

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Three Stars

Thought she was great when I saw her. Now I'm always given a np.

Wait time
5 minutes
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Full Review Rating Breakdown
If you want to see a real doctor go somewhere else!!!!

Made 5 appts. to see the doctor NOT an NP (Jennifer-Allison- and Leanne seem to forget the reason they get paid is because of us instead they give the impression that their time is more important than yours could ever be. And OMG whatever you do don't forget to shut your phone off I waited 20 mins. in the waiting room then another 20 mins. in a examination room when Jennifer finally did come in my phone rang (I reached in my purse to shut the phone off) she turned around slammed the door and out she went. When she came back 1/2 hr. later she told me that she was busy and I had wasted her time because I had not shut my phone off. She never even examined me just helped me up and left . (If you ask me it was my time wasted at least she got paid for her drama queen act-I actually had to take time off work (Of course I only went there because I thought I was finally going to see Dr.Deluca but when I arrived I was told she called in sick???? Truth be told I feel these people have wasted to much of MY time. I used to think Dr. Deluca was such a great doctor but she has to be aware of how her patients are being treated by now and all her no shows with appts. I can only conclude that she truly does not care. I can't tell you how many times I've heard similar stories. Maybe once the patients begin to realize just how unimportant they are at harborlight and go elsewhere these people will get it! Without us there is no them. The staff needs a class in common courtesy. My advice... save yourself the drama and find a doctor who will actually show up if you take time out of your life to keep an appt.

Wait time
35 minutes
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Upbeat and very pleasant

DR. Deluca is very personable, upbeat and kind. I like her very much . I believe she has a great skill and is very caring. However , the office does not flow smoothly at all. There are always new PA or nurses, it is very frustrating to get test results , and to get your prescriptions filled at times. ( even stated by my pharmacy ) . I have received some one else's info in my mail. And also wrong info in my chart rather frequently . That part does concern me a lot. I do like the NP 's very much. Just wish the other parts worked better

Wait time
30 minutes
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Dr Deluca is very caring but....

The office staff aT THIS PRACTICE SUCKS FOR LACK OF A BETTETR WORD. If you want to talk to your doctor...FORGET IT!!! They will only let you speak to an assistant no mattter how many times you try it is always an excuse why you cannot talk to your own doctor.The wait is ridiculous, in 7 years have never been taken on time, but, the staff continues to schedule close appointments. I have even called to try to see if she is behind so you don't have to sit for so long and they tell you if you are 10 minutes late you have to reschedule....what a joke!!The only upside is she does spend the time once you are in there, but, it has gottent to a point that it isn't really worth it anymore.

Wait time
60.0 minutes
Easy Appointment
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Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2009, 2015, 2008, 2010, 2011)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2015, 2016, 2010, 2011, 2012, 2013)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Education

    27 Years Experience

  • Georgetown University School Of Medicine

    Graduated in 1991

  • Memorial Hospital

    Residency

  • Accepted Insurance

    Dr. Susan M Deluca accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
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Locations & Directions

North Shore Physicians Group, 900 Cummings Ctr Ste 126V, Beverly, MA
  • Nearby Doctors

    Dr. Susan M Deluca is similar to the following 3 Doctors near Beverly, MA.