Dr. Andrea Hyeyong An, MD

Careless about prescription orders and intake records. Fails to correct errors in diagnosis codings.

She ordered tests that were not aligned with my complaints, and one was solidly against what I'd said. She asked questions but interrupted and moved on. She spent very little time with me, and in the end dissed me off with a suggestion to go elsewhere. I didn't fit into the hole she wanted to dump me into so she quit. But she billed me. She cost me $1000 out of pocket and I got nothing in return. She struck me as incapable of critical thinking or problem solving. Doctors that can't give 100% shouldn't be aloud to practice. How much is it going to cost me to find a neurologist that can take me seriously?

I am sure Dr. An is a brilliant doctor, just very little personal touch and I am used to Dr. Jody Reiser in Phoenix who has an excellent personal relationship with her patients. I just think Dr. An can help me much better with migraines. I have been living in pain since I was very young and am now 67. For once in my life I feel relief. Thank you, doc.

I'VE BEEN GOING TO HER FOR 8 YEARS. I HAD GOOD SERVICE UNTIL RECENT. SEEMS SHE HAS LITTLE TIME OR PATIENCE. SHE JUST CAME IN ONE DAY SAID I WILL NOT BE WRITING THE PRESCRIPTION FOR SLEEP ANYMORE AND WALKED OUT THE DOOR. BEEN WRITING IT FOR 8 YEARS (NO LETS WEEN OFF OR DISCUSSION). JUST I WONT BE WRITING THIS ANY MORE. I HAVE A.. T.B.I. TAUMATIC BRAIN INJURY AND WITHOUT IT SLEEP IS IMPOSSIBLE. SHE KNOWS IT. I'M WALKING AROUND IN A FOG. NO SLEEP OR RARE SLEEP.

Dr An is very knowledgeable and her Nurse Practioner is excellent

Dr. An and her staff have always been professional and compassionate. I especially appreciated their taking the time to ensure I understand.

She was curt and not warm with her interpretation of the blood and MRI test results. I am sure she was looking at them for the first time while explaining them to me. She insisted my wife didn't need to take notes since she would give us a copy of results sent to Dr. George Roso. She did not explain or give me a copy of the EMG nerve test which would explain her diagnosis of neuropathy. VERY DISAPPOINTED in this office visit. Also the receptionist just did her job and was not friendly to me or others she encountered.

At my first appointment, Dr An put me on a medication that has relieved my problem, which is awesome! I am grateful for that! The MA that you see first isn't friendly at all or helpful, but her Dr of Nurse Practitioner is wonderful. I cannot say enough good things about her. Kind, caring, listens, doesn't rush. I made appointments with her rather than Dr An. She started me on a second medication which gave me significant side effects. So she worked on that, ordered a CT scan and MRI of my brain. I never got the results and explanation though, and it's been 6 months. I just found out she is leaving Dr. An's practice and i feel lost. it is so hard to start over with someone new. So I had to make an appointment with Dr. An--three weeks later. I know she has good reviews, but she comes in the room, opens her laptop, rapidly asks a few questions, snaps her computer shut and leaves the room. bam. I don't get a chance to ask any questions and STILL have not gotten an explanation of the… results from two CT scans and an MRI of my brain. my brain!I i managed to glimpse my results and saw "abnormal xxx" . No one was around, at the nurse's station except Dr. An going to her computer, so I squeezed in a question rushing after her. I asked what is "xxxx" and she gave me a snipped answer. I said what are the symptoms? she gave one word, and it is the condition I have! She said "don't worry about it." When I see "abnormal" on the results of a brain scan, anyone would get a little concerned, right? As other reviewers have noted, when i call the office, i ALWAYS get an answering machine right away. every single time. then I wait and wait for someone to pick up; they rarely do. there is an option for a patient coordinator (something like that) who says he will call back that day, but I left a message Monday, it is Thursday and no reply. I am not a habitual caller I've only called him twice now in 1 1/2 years and neither time got a call back. I don't understand why they are too busy to call me back. I've seen maximum of three patients waiting, including myself, and the door lists several drs in the practice. I'm thinking of going somewhere else, but where?

Dr. An is exceedingly knowledgeable and helpful. I have a rare brain disease and she explains things so I can understand it and offers suggestions to help that don't always focus on medication. She is very caring and compassionate. I'm lucky to have her and her team.

I owe my life to Dr An. She was the only neurologist that, based on my headaches and history, ordered both MRI and MRA. Based on her accurate readings, she found two brain aneurysms and sent me to Barrows Neurological Center, where a successful surgery was performed to 'coil' my brain aneurysm. I still have one remaining but it's small and we're watching it. I will always be thankful for her expertise and caring that was authentic. She will be my neurologist for life.