Dr. Bruce Andrew Levy, MD

Excellent caring & knowledgeable neurologist!

I worked for UT Physicians I was a greeter and I would see dr. levy ever morning he’s the best doctor I think he is great, every day he would greet me with a wave or a hug.

Well what to say-recently was informed that his office manager, Caroline, was no longer working in Dr. Levy’s Office - i should have realized when I called and as before it went to voicemail- that was the first thing so now we will be back to the horrible service from his office. Not sure why Caroline left, but I will now definitely be seeking a new neurologist- the only reason I was still a patient was because of Caroline. Big mistake on keeping Karen totally unprofessional and discusses all her personal business which no one really cares to hear.

Dr. Levy shows genuine interest in me and often spends 45-50 minutes with me. He is easy to talk with and will answer any questions asked.

Great doctor, horrible receptionist! Very unprofessional discussing her personal life with , I'm assuming another patient or family member in the waiting room. The lady that roomed us was very pleasant-but cannot recall her name

I must say that it's so nice to finally have some professional staff in Bruce Levy's office. After many years of visits I can actually say it's now pleasant to go to his organize office . I was impressed with the changes and happy not to see all the clutter like in the past.

I am very pleased that Dr. Levy now had an office manager. Her named is Caroline and was very pleased to speak to her over the phone when she called to confirm my appointment. After years of being a patient , this was the first time a reminder call about my appointment was done. She was very professional and courteous. I was amazed on my appointment day , the office looked organized, cleaner and Karen was actually pleasant ,(surprised), and was pleased to meet Caroline.

I recently called Dr. Levy's office and was very pleased to speak with his new staff member. She was very pleasant and professional. In the pass I have had to speak with Karen whenever she returns our calls, it usually takes multiple calls to get a response from her - I can't comprehend why Dr. Levy keeps her. She's rude and disrespectful and definitely unprofessional.

I did not believe what other people wrote about Dr. Levy's secretary, Karen. But they were so right! I scheduled an appointment but after further thought, I cancelled it. My rationale: if a doctor cares about his patients, how could he have such a rude person dealing with his patients? In my book, having a rude secretary and letting her be herself with patients speaks badly of Dr. Levy. So I cancelled my appointment.

My overall experience with Dr. Bruce Andrew Levy was wonderful. He is very caring. He gives you the time needed to ask questions. He explains in a manner you can understand. I would recommend him (I do) recommend him to anyone in need of a Neurologist. The only negative, is his office staff. He does not have ample staffing. The one person he has answering calls, taking calls, etc.... is very rude. She does not care about Dr. Levy or his patients. She shows that every time I see him. I beleive her name is Karen. This was a big turn off for me. Because I believe in him and he has helped me a lot - I've learned to overlook the negative.