Dr. Elizabeth Cruz, MD | Avondale, AZ | Gastroenterologist

.about .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr. Elizabeth Cruz is a gastroenterologist who specializes in diagnosing and treating disorders of the digestive system. She earned her medical degree from Loma Linda University School of Medicine and brings 33 years of experience to her practice. Dr. Cruz is fluent in both Spanish and English, allowing her to serve a diverse patient population.

Dr. Cruz maintains affiliations with several respected medical centers including Abrazo West Campus, Banner Boswell Medical Center, Abrazo Arrowhead Campus, and Abrazo Surprise Hospital, with practice locations throughout Arizona including Avondale, Sun City, Phoenix, Goodyear, Glendale, and Surprise. She focuses on treating common digestive conditions such as colon polyps, hemorrhoids, and gastritis. Her expertise includes performing colonoscopies and both upper and lower gastrointestinal endoscopy procedures to help diagnose and treat digestive health issues. Patients have given Dr. Cruz an average rating of 3.4 on Vitals.

Overview based on verified provider data

accepting new patients
3.4

38 Ratings
33 years of experience
speaks Spanish, English
Loma Linda University School Of Medicine
16 written reviews
1 specialty
10 areas of expertise
1 board certification
4 hospital affiliations
6 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Cruz's Ratings and Reviews

3.4

38 Ratings with 16 written Reviews

Average Wait Time 18 Minutes

How was your appointment with
Dr. Cruz?

Patients’ Perspective

Gave an accurate diagnosis: (16) Did WellNeeds Improvement (3)
Had a good bedside manner: (17) Did WellNeeds Improvement (2)
Spent time with me: (17) Did WellNeeds Improvement (2)
Provided follow-up after the visit: (15) Did WellNeeds Improvement (4)
Flexible scheduling: (15) Did WellNeeds Improvement (5)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

38 ratings & reviews

Sort:

Showing 1 to 10 of 16 reviews

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Having a colonoscopy isn’t a fun experience.. but Dr. Cruz is Wonderful, very kind and put me at ease.. the staff was very nice and professional.. they took really good care of me.. I highly recommend Dr.Cruz

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

January 8th, 2019

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr.Cruz is one of the most caring and thorough doctors in the valley.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

November 15th, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr.Cruz is a godsend!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

November 8th, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr.Cruz and her partners are wonderful! They’ve helped me so much.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

October 23rd, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr.Cruz is a wonderful physician and person. I just love my visits with her. She is so thourough.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

October 11th, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

I have mixed feelings about this practice. Her staff is really friendly for the most part. Dr. Cruz is thorough and very friendly and approachable. I had a real problem with her assistant Maureen, who is very rude, seems to detest men and anyone who has a question. She actually refused to burn a cd for me with the colonoscopy images after the doctor said I could have those once they are scanned into their system, and questioned me why I wanted them. She is very confrontational and combative. Dr. Cruz did not meet with me for the followup appointment, which I was not happy about. She needs to fire Maureen and get someone who passed bedside manner 101.

October 8th, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Left 3 vm messages and 2 emails in 2 weeks, still no return call. Called again and left vm with billing department out of frustration. Person in billing called me back right away only to say she couldn't help me. I asked if she could escalate my situation by sending a msg to someone in scheduling to call me. Her response was "they're in a different building". Obviously the staff doesn't know how to take ownership of a situation and make it right. I saw Dr. Liz Cruz 10 years ago and loved her, so really want to go back for my routine procedure again. I've tried so many times, but guess this is a sign that I do not want to deal with the inadequacies of her staff. I'll be going elsewhere.

September 28th, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr.Cruz is one of the most thorough and caring doctors I have ever met.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

August 31st, 2018

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr Elizabeth Cruz is a Great Doctor and everyone in the office is always so nice and helpful

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 24th, 2017

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Push their products in your face and make you watch info-mercials about them. Half the staff smells like smoke and are rude.

October 23rd, 2015

Surgical Elite Of Avondale

10815 W McDowell Rd Ste 101Avondale, AZ 85392

Tel: (623) 433-0110

Mon7:00 am - 5:00 pm

Tue7:00 am - 5:00 pm

Wed7:00 am - 5:00 pm

Thu7:00 am - 5:00 pm

Fri7:00 am - 5:00 pm

SatClosed

SunClosed

Banner Boswell Medical Center

10401 W Thunderbird BlvdSun City, AZ 85351

Tel: (623) 832-4000

Banner Surgery Center Estrella

9301 W Thomas RdPhoenix, AZ 85037

Tel: (623) 213-7407

Mon6:00 am - 4:00 pm

Tue6:00 am - 4:00 pm

Wed6:00 am - 4:00 pm

Thu6:00 am - 4:00 pm

Fri6:00 am - 4:00 pm

SatClosed

SunClosed

Abrazo West Campus

13677 W Mcdowell RdGoodyear, AZ 85395

Tel: (623) 882-1500

Abrazo Arrowhead Campus

18701 N 67th AveGlendale, AZ 85308

Tel: (623) 561-1000

Abrazo Surprise Hospital

16815 W Bell RdSurprise, AZ 85374

Tel: (623) 244-2400


Dr. Elizabeth Cruz, MD	Dr. Parag H Chokshi, MD	Dr. Joseph Daniel Davis, MD	Dr. Daryl Hutchinson, MD
Gastroenterology	Gastroenterology	Gastroenterology	Gastroenterology
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
3.4 (38 Ratings)	4.8 (58 Ratings)	4.1 (21 Ratings)	4.6 (82 Ratings)
33 Years of Experience		30 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks Spanish, English	Speaks English	Speaks English	Speaks English
Avondale , AZ	Sun City , AZ	Chandler , AZ	Sun City , AZ
Med School: Loma Linda University School Of Medicine	Med School: New York University School of Medicine	Med School: Creighton University School Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid

Gastroenterology

Abdominal Pain
Acid Reflux Disease (Gastroesophageal Reflux / GERD)
Acid Reflux Disease (GERD)
Celiac Disease
Colonoscopy
Constipation
Hemorrhoids
Hepatitis C
Irritable Bowel Syndrome (IBS)
Ulcerative Colitis

Dr. Elizabeth Cruz holds an active medical license in the state of Arizona.

Medical License

Medical Doctor with an active medical license in the state of Arizona that expires in 2026.

Education & Training

Medical School

Graduated from Loma Linda University School Of Medicine in 1993.

NPI Number

Dr. Cruz's NPI number is 1891749313.

Dr. Florinella Oprescu
Gastroenterology
34 Years Exp | Phoenix, AZ
(1)
Dr. Tyson Colter Amundsen
Internal Medicine
7 Years Exp | Memphis, TN
(0)
Dr. Raha Sadjadi
Gastroenterology
7 Years Exp | Phoenix, AZ
(0)
Howard A Asaki
Gastroenterology
40 Years Exp | Phoenix, AZ
(0)
Dr. Jorge Lucas Rakela
Gastroenterology
55 Years Exp | Phoenix, AZ
(2)
Dr. Frederick Kogan
Gastroenterology
47 Years Exp | Phoenix, AZ
(9)
Dr. Linda Irene Shields
Gastroenterology
43 Years Exp | Scottsdale, AZ
(38)
Dr. Michael S Shapiro
Gastroenterology
47 Years Exp | Scottsdale, AZ
(35)
Dr. Daljit Singh Bal
Gastroenterology
39 Years Exp | Peoria, AZ
(85)
Dr. Suzanne Marie Skoog
Gastroenterology
29 Years Exp | Scottsdale, AZ
(41)

Does Dr. Elizabeth Cruz accept my insurance?: You can see the insurance plans that Dr. Elizabeth Cruz accepts on their Vitals profile.
Is Dr. Elizabeth Cruz accepting new patients?: Dr. Elizabeth Cruz is accepting new patients on Vitals. View Dr. Elizabeth Cruz's profile on Vitals to make an appointment.
How can I make an appointment with Dr. Elizabeth Cruz?: You can find contact information for Dr. Elizabeth Cruz here on Vitals.
Which hospitals is Dr. Elizabeth Cruz affiliated with?: Dr. Elizabeth Cruz is affiliated with Abrazo West Campus, Banner Boswell Medical Center, Abrazo Arrowhead Campus, and Abrazo Surprise Hospital.
Where is Dr. Elizabeth Cruz's office located?: Dr. Elizabeth Cruz's office is located at 10815 W McDowell Rd Ste 101, Avondale, AZ, 85392.

Our provider data is gathered directly from physicians and publicly available databases. Providers who verify their profiles gain the ability to update information, offering additional details about their specialties,education, treated conditions, performed procedures, and accepted insurances.

Reviews on Vitals are submitted by users only. Recognizing the valuable insights these reviews offer into a doctor's reputation, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Importantly, providers cannot delete or alter reviews independently. Reviews can only be deleted or changed following an internal assessment by our customer service team.

Your feedback is highly valued and we encourage you to contact our support team should you encounter any issues.

Copyright © 2026 Vitals Consumer Services, LLC. US Patent No. 8, 694, 441. All Rights Reserved.
As more fully set forth in this website's terms of use . (1) nothing contained on or offered by or through this website should be construed as medical advice and should not be relied upon for medical diagnosis or treatment. Vitals Consumer Services, LLC ("Vitals"). the provider of this website, does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website; and (2) Vitals has granted you a limited license to access and use this website for your own noncommercial use. You are not permitted to copy, reproduce, distribute, transmit, mirror, frame, scrape, extract, wrap, create derivative works of, reverse engineer, decompile or disassemble any part or aspect of this website.