Malcolm H. Gottesman, MD

I was a MS patient of Dr.Gottesman and though he seems somewhat knowledgeable he lacks bedside manner and empathy . He seemed to disbelieve anything I told him regarding symptoms including the fact I suffered from chronic pain something which a lot of people diagnosed with MS have . It made it difficult to feel as if I was being listened to and understood . He only cared about pushing certain drugs despite the side effects I was having . I finally made a decision to never return when I saw him shortly after my son passed away unexpectedly and I broke down in tears while telling him and his response was to stop and stop acting emotionally . Myself and the family member with me were stunned . To make matters worse he than told me I HAD to take some new medication or else they’d make me come in . The social worker employed there looked at me as if she felt horrible but didn’t say a thing . I decided to never go back . I suspect a robot would have more emotion if it were capable . I was… extremely distraught and had a massive flare shortly after which he than tried to accuse me of faking . It was one of the most horrible moments in my life .

I visited Dr.Gottesman for the first time yesterday. He had great bedside manner, reassuring, confident and appeared very caring. I went to him regarding a second opinion. Appeared knowledgeable.

Worst office I've ever had the experience dealing with. Disorganized, negligent. Calling at 5pm the day before an infusion to let me know they screwed up with getting authorization is unacceptable. How they were only working on it last minute is beyond me. They are not even in touch with infusion center which is another joke in itself. Stay far away!