Dr. Renee Hui-Chun Chen-Lee, DO

She has good bedside manner, been seeing since 2013.. She will exhaust all avenues which I like and doesn’t talk down to you she really cares. I like the patient portal, has quick turn around for corespondence. I get the impression that she and her staff really care.

I chose Dr. Chen Lee after reading the scores of positive Internet reviews. However, my experience was two stars at best. The good: Metro access -- very conveniently located. The spaces -- clean, bright, friendly staff The "meh": The appointment itself -- I went in for an annual physical/check-up. Before the appointment, the nurse took my vitals, and then ushered me to a room to meet with Dr. Chen Lee. The wait was not long before she arrived. Dr. Chen Lee was intelligent, somewhat friendly, and professional, but didn't really exude that feel-good/caring vibe that I personally seek in a PCP. We talked about a few health issues I was concerned about, she made a few suggestions, and within 15 minutes I was on my way. No extra questions, no small talk, and most importantly, no blood test. I didn't really feel like I had received a good check-up. The (really) bad: Insurance -- Suffice to say I wasn't terribly happy with the appointment, but I was content with find a… professional doctor for the time being, until I could get other recommendations from friends. You can imagine my surprise when I received a bill of $300+ from the office for a physical that's supposed to be entirely covered -- to be paid around 20 days from post date. I called the insurance company, thinking that this was an error on their part, and discovered that Dr. Chen Lee's office bills the appointment differently. The "vitals" portion -- recording my weight, height, and checking my ears and eyes -- was the "physical" part of the appointment. The part where I talked with Dr. Chen Lee? Extra. That wasn't included in the physical, and therefore billed separately, and billed to me -- my insurance wasn't going to cover it. (I will caveat by saying that I have a relatively robust insurance plan.) I paid the sum, but definitely vowed to never go back there, as I honestly felt duped. Before I had received the bill from JHCP, I had made a follow up appointment to have a few school-mandated vaccines -- the same billing practices occurred. The vaccines themselves were covered, but the 15 minutes the doctor (not Dr. Chen Lee, but another fellow that was less-than-cheery) took to sign my papers and administer the shots were another $200+. I appreciated Dr. Chen Lee's professionalism, but beware of hidden charges due to the billing practices of her office. Be upfront with her and her staff to ensure that you know exactly what your appointment entails, and subsequently what you're being billed for.