Dr. Soha Dolatabadi, MD

Ok, that does it. While I’d like to comment on how the doctor is, I am not able to because of how rude the staff is. I can only tell how the doctor is based on all the negative reviews. Now I understand Completely why this group has so many negative reviews about the doctor and staff. This Nancy woman always kept interrupting me regardless of me calling in 15 minutes prior to my virtual appointment with the doctor. She then leaves me on hold for another more than 15 minutes. I ask her if this is Nicole. She tells me that “there is no Nicole that works here”. She then talks over me (again) while I’ve pointed out to her that I’m calling in early to see the doctor as promised, she disregarded everything I say as usual, puts me on hold again, and I’m on hold, again. 15 more minutes later, And then a woman picks up the phone and she says her name is Nicole (who doesn’t exist according to the lies of Nancy). Then Nicole tells me that I have to wait for the doctor to jump on to… the virtual visit that I set up an entire month ago, for at least a TWO HOUR window period. Before this episode today from them, same pattern before - Nancy and Nicole: cut me off, transferring me to everyone but the doctor I asked for, making me hold for multiple long periods of time, no apologies, no win-win solutions. I mean, I guess if you’re retired and rich and have nothing else better to do, you can afford to just ‘wait around’ for two- three hours for the doctor to actually see you and complete their session with you, but since this is not the case for most- go somewhere else! Thanks for wasting all of our time and energy. No wonder why the doctor and office has so many negative reviews. Probably has something to do with the fact that the world not revolve around you.

For the past 3 visits, I have always showed up on time and she never runs on time. The front office lady checks you in about half hour after your scheduled time, then you have to wait another 30 minutes before the medical assistant takes you to the patient room for vitals and then wait another 30-45 minutes before the doctor rushes in and sees you for about a 10-15 minute consultation. Not a good practice. Expect to be there about 2-3 hours for a doctor's visit and no too mention how expensive the parking fees are because they don't validate.

wait time is a bit longer than expected BUT it was mitigated by the wonderful fact that she took all the time needed once she was with you one on one.

Very patient and sympathetic. Willing to follow through and change treatment plan based on results.