Dr. Son Nguyen, MD

Dr, Nguyen has been seeing my daughter for 15 years. He is very good at identifying whatever the problem is and working up a solution. Yes, there are sometimes long wait times, but that is because he put the patient in his office first depending on their needs. I have never been rushed in one of his sessions with my daughter. I know that our visit will be quick if our needs are minimal, but I also know that he will take his time with her when she needs him to.

First of all, I was told by the female secretary that they take Blue Cross Blue Shield insurance. She said sometimes BCBS won't pay, sometimes they will and, if they haven't, I should call them. Well, I found out today that Mr. Nguyen is out of network. So, I was tricked into thinking BCBS would pay them, even if it took a little bit. Nope. BCBS isn't going to pay them so they are expecting payment of the out of network charges they will never get. And here's why: I went two times.The worst experience of my life (within the realm of doctors) happened the second time. *His wait time is RIDICULOUS. I wait for TWO hours PAST my appointment time and I counted SEVENTEEN people who came in for their appointments and had to be set back. Why? Because Dr. Nguyen doesn't set a limit on his talk time. So, they expect me to wait DURING WORK HOURS, HOURS THAT I COULD BE GETTING PAID FOR BUT AM NOT BECAUSE I'M SITTING IN HIS STUPID WAITING ROOM! *Then I spent TWO hours in his office,… mainly because he wouldn't SHUT UP. He talked a lot about his personal life (at both appointments) and he talks way too long on one thing. I feel he did most of the talking. I don't know if he's just "talky" or if he's that hellbent on trying to prove how "knowledgeable" he is. *He tried saying I had a condition that I truly felt was incorrect. He agreed that I had elements of a certain disorder but refused to admit I fully had it because "that disorder is very difficult to work with." I really got the vibe that he was telling me I had something I didn't because he didn't want to deal with what my real issue was. Even though I was calmly disagreeing, he got too defensive. I was extremely leery at this point but it wasn't until he tried lowering my medicines and then lying twice, that I got angry. He had prescribed me 3 anti anxiety pills a day from my first appointment. Then at the second appointment, he told me he was prescribing me two pills a day on that same medicine. When I told him he had prescribed me 3 a day last time, he said that was incorrect, that his notes said 2 a day. I said, "But the bottle I have now says 3 a day," then I started to get the bottle out of my purse and he said, "F*ck the bottle." That's right. His words, "F*ck the bottle." Never mind that my anxiety was through the roof but screw whatever he prescribed me last time and lower my dosage based off lies. Or maybe he has memory lapses since he's old and perhaps he wrote it down wrong. I don't know, but I got the feeling he was making things difficult on purpose without a good reason. He then said my dad would have to be responsible for giving me the anxiety medicine from then on out, if he were to continue prescribing it, which is ridiculous considering I've never been withheld medicine for drug abuse. I was growing livid. Since I needed my anxiety pills, I asked if my dad could come back right then since he was waiting for me out in his truck and Mr. Nguyen was trying to rush me out the door! He said he had other people waiting for him and I said, "I waited TWO HOURS past my appointment time to get in here to talk to you. I hardly think my dad coming in here right now is too much to ask," and he laughed mockingly and said, "Fine. My gosh." He was clearly put off. Then, when my dad walked in, Mr. Nguyen's tone changed from ugly to elated. He called MY father, "Daddy", and said, "Hello, Daddy!" Like nothing negative had just happened. I was stunned at the audacity he had, and that's about when I turned livid. I called him out and said he was "being an a-hole" ( literally said the word) right before Dad walked in and Mr. Nguyen quickly went back to showing his true colors. He told me not use "language" in his office because there are "children" around. Well, I looked around his office and saw no children and asked him what children he was talking about. Then I told him to take his own advice since he said "d*mn" and "f*ck" to me earlier. When I addressed his hypocrisy, he called me a liar in front of my dad then said I wasn't welcome there anymore. He actually said, "I never cuss! Ask my wife of 50 years! It's against our culture." Seriously?? Does he think I'm that stupid? I mean, if you want to cuss in your office, go ahead, but don't cuss during the appointment while we're alone THEN tell me not to cuss when my dad is present, LIE about cussing and THEN say, "She's lying" to my dad's face! I think that was one of the most angriest I've ever been in my whole life. The worst part is that, in our first meeting, he spent so long making sure I knew how he wasn't like other psychiatrists who just see you for five minutes and don't listen, that he really cares, etc. HAHA. No way. When he told me if I ever tried to commit suicide he would cut me off as a patient in the first appointment, I was leery of his novel length monologue of how he's the best doctor and cares. What good doctor would cut someone off for mental issues which includes suicidal thoughts and tendencies?? That doesn't make any sense. *Mr. Nguyen also failed to notify his secretary that he cut me off so she called me a month later to confirm an appointment I'd set up before all this crap hit the fan. I told her he isn't seeing me anymore and she had no clue. His business seems highly disorganized. Really, I think the man should retire. I warn against going to this man for any psychiatric help. He's clearly not as qualified as he made himself out to be.