Dr. Alan Davis MD Patient Reviews

  • Ophthalmology Plano, TX

Overall Rating

2.9
  • 10 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 1.1)

7 Patient Reviews

  • Highly Satisfied
    30%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    40%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

2.0 of 5
November 7th, 2016
Horrible Receptionist!!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Since day one (two years), the receptionist has been incredibly rude and disrespectful. Never empathetic, courteous or professional. Even their voicemail recording makes you want to hang up and never call again. Yep, that's her voice on that recording. You can call countless times but they never return your calls and their voicemail indicates if you leave more than one message your call will be delayed. Yep, another 5 month delay. Love Doctor Davis and feel he could benefit much more with a new receptionist. Period. You've lost us forever.
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5.0 of 5
November 6th, 2016
16 years of excellent care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He's an excellent opthamologist; has cared for all 3 of my children for the past 16 years and we love him.
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5.0 of 5
April 16th, 2015
fabulous doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love doctor alan davis he is fabulous he fixed my eye sight i. am grateful for him. know on should say he is a bad doctor.
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4.0 of 5
March 2nd, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Davis is great with my 5 year old daughter. He really put her at ease and explained her condition to me well. The visit was thorough and he took the time to ask me and my daughter questions about her eyesight.
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1.0 of 5
December 15th, 2014
Rude staff
Don't go there. Rude staff.
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1.0 of 5
October 28th, 2014
Went to Another Physician
My son was recently referred to Dr. Davis by his pediatrician. As a result I called the office to arrange an appointment. I called several times and was only acknowledged by a voicemail system with very poor audio quality. If the doctor is too cheap to hire enough staff to have someone to answer the phone, he should at least purchase a decently quality answering system. I called the pediatrician back and asked for another referral. Then I checked the online reviews for both physicians. Turns out, the doctor who cares enough to have a person available to take your call has much better reviews. I suspect he shows more care and pride in his practice overall.
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1.0 of 5
January 20th, 2012
I went for a second opinion, and I'm not coming back!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
I didn't feel comfortable with the overall visit. He would interrupt me when I was trying to ask things, while I tried to express some concerns with regards to my problem, and he would start lecturing me, making me feel like I was stupid for even asking such things - except for, I am not an eye care professional, he is. So, I would expect him to listen to me and to clarify my doubts and fears. Next, he gave me a a diagnosis and asked me to come back in a couple years - but the diagnosis he gave me is the kind of thing you have to start working on immediately! So I talked to my PCP, who was shocked and told me to go see someone else, to double check. When I called asking for my medical records, the staff was unbelievably rude and said that they would ONLY release my records in two weeks. I know they have up to weeks to have it ready, but that doesn't mean they have to wait that long?! I'm petrified with my diagnosis, and he was the one whom I trusted to see me, so I would really expect much, much more than that from all of them; from the staff to the doctor. I will never go back to his office again, and I will definitely not recommend him to anyone!
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