- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
- Wait Time
Share Your Experience
Have you seen Dr. Karen Saland?
March 30th, 2016Great Diagnosis and treatment for Eye problems
July 15th, 2015Professional
February 4th, 2015Love Dr. but staff, not so much
I think Dr. Saland is extremely competent but her staff is far from the top. Ever since my very first visit, I've had issues with poor customer service, and over the past 15 months or so, THEIR billing problems which result in them not ever mailing invoices to me or --and I''m not making this next one up--the staffer said "I've been too busy to send bills so I'm calling you to get payment today." REALLY
May 29th, 2014Daughter-in-law
October 21st, 2013Waste of my time
I will echo all the negative review below. I was there for over 3 hours--back and forth at least 4 times to the waiting room. Staff was nice, but doctor was cold and did not seem caring. She was thorough in her exam, but just didn't listen to my concerns. I am starting all over again with another eye doctor. Total waste of my time.
July 6th, 2013Hours Waiting
OMG, never again to this ophthalmologist, worst experience ever. My appointment time was at about one in the afternoon and did not leave until after four. Totally unorganized with me having to go in and back to waiting area, this happen five times. I do not know why I did not run out of there. Never met doctor before and recommended through a neurologist, no longer my doctor, who I also think deserves only one star.
June 25th, 2013Would never return
February 12th, 2013Look Elsewhere - Rude, Rude Staff
Visited twice for daughter's contact fitting and had same miserable experience both times and for the cost one should not have to up with extremely rude staff. No one cares, no one bothers. Nursing staff are nice but office staff wouldn't last a minute in a real service setting. Both times had waits in excess of thirty minutes. Avoid this poor excuse for a doctor's office!
November 4th, 2012Disrespectful of your time
I sat in the waiting room for thirty minutes before the nurse called me back. They did a couple of test, took some information and then shipped me back out to the waiting room. I then waiting another hour and twenty minutes until they called me back again. They overbook as everyone in the waiting showed up about the same time as i did and we all sat there together grunting over the wait. I thought that it was extremeley disrespectful, we loose money by not being at work while the doctor makes more money by overbooking. Very Rude!
June 27th, 2011
I personally did not have a good feeling about the staff or the doctor. The office personnel decides which of your diagnosises are important enough to include in your medical chart, and in my case, totally missed the diagnosis that has an effect on ocular health. Also they would not write my prescription for me to take myself to the pharmacy, they have to be in control and fax the prescription. The doctor seemed very distant and uninvolved in my care. She didn't say much to me at all.
May 2nd, 2011Excellent physician
- Chronic Dry Eye Facts about chronic dry eye, including the causes, symptoms & doctors.
- Contact Lens Care A complete overview of contact lenses.
- Diabetic Macular Edema Facts about diabetic macular edema, including the different types.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides