Michael A Mong, MD

I have seen Dr. Mong about 5-6 times. He is a great doctor and is not rushed when I've gone in. He prescribed a natural remedy (as opposed to medication) to treat an issue with my eye, and it worked. Overall, I rate this doctor very high. My only gripe is that he has only one assistant who seems to be overwhelmed and therefore processing paperwork/insurance can take a lot of time.

Worst experience ever. The office staff is incompetent in every area.Do not recommend at all.

Very pleased with service and with Dr. Mong's attention to me. He spent a long time with me, studying my case and finding a solution. He explained everything so clearly and made sure I understood. The office staff were very helpful and I did not have to sit and wait for a long time to be seen. I recommend Dr. Mong as one of the best doctors that I have gone to. After I went to see him the first time, he became my whole family's ophthalmogosit.

This is perhaps one of the worst experiences that I have had at a Dr's. office. I had to pay out of pocket for my visit because the office staff could not verify my ins, although this has never been a problem at any other Dr's office. It is two months later and my ins claim has not been submitted. My ins company has gone so far as to try conference calls with me to the Dr's office to help get the claim filed. To make matters worse, I was concerned about my diagnosis that I received from Dr. Mong. I went to get a second opinion the following week, and the new Opthamologist confirmed my fears about Dr. Mong's diagnosis. Most of my symptoms were being generated from dry eyes, which is exactly what my Allergist had suspected. Dr. Mong said that I did not appear to have dry eyes, and that I needed bi-focals. He was very pre-occupied with getting me into glasses instead of diagnosing and treating my real problem. My second opinion Opthamologist was Sidney Gicheru, and I highly recommend him. He was fabulous. He was well-spoken and easy to understand.

Dr. Mong not only diagnosed my problem but followed up with me to make sure of my progress. I was diagnosed with 6th nerve palsy most typical in Diabetic patients and patients with high blood pressure. I was a-typical and didn't fit that criteria. He was proactive and reassuring during a very scarey time in my life. I feel that Dr. Mong and his staff went over and above the call of duty and really cared about my welfare and my recovery. It is rare in today's world to find such a caring doctor.