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Dr. Marci A Roy Is this you?

About Dr. Marci A Roy

Dr. Marci A Roy, MD is a Doctor primarily located in Austin, TX. She has 26 years of experience. Her specialties include Neurology and Psychiatry. Dr. Roy has received 1 award. She speaks English.

Rating Overview

47 Ratings with 20 Comments

The overall average patient rating of Dr. Marci A Roy is Great. Dr. Marci A Roy has been rated by 47 patients. From those 47 patients 20 of those left a comment along with their rating. The overall rating for Dr. Marci A Roy is 3.7 of 5.0 stars.

Mapbox Map of Dr. Marci A Roy

Primary Address

Marci Ann Roy Md

6611 River Place Blvd Ste 201
Austin, TX 78730
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Specialties

Dr. Marci A Roy has the following 2 specialties

  • Neurology

    A neurologist is a physician who diagnoses and treats disorders of the nervous system which is comprised of the brain, spinal cord and nerves. These doctors do not perform surgery, but refer patients to neurological surgeons when they determine that surgical intervention is necessary.
    Some of the conditions that neurologists diagnose and treat are epilepsy, aneurysms, hydrocephalus, Parkinson's disease, multiple sclerosis, stroke, spinal disc herniation, and spinal disease.
    In addition to using diagnostic tests like MRI, CT scans, EEG and EMG, neurologists also employ neurological testing to gauge muscle strength and movement, balance, reflexes, sensation, memory, speech, and other cognitive abilities.

  • Psychiatry

    A psychiatrist is a doctor with specific training in the diagnosis and treatment of mental illness.
    He or she can not only provide the counseling necessary to both diagnose and treat a patient, but can also prescribe medication when needed. In some cases, a psychiatrist will only provide the medication and the counseling will be provided by another healthcare specialist, like a certified counselor or psychologist.
    Like other doctors, psychiatrists employ diagnostic tools like CT scans and MRI in order to observe the structure and function of a patient's brain.
    Once a diagnosis is made, these specialists may use behavior or cognitive therapy in order to address the patient's condition, or a multitude of other types of therapy, in conjunction with or in place of medication.

  • Specialty Expertise

    Dr. Marci A Roy has the following 13 expertise

  • Migraine Disorder
  • Sleep Disorders
  • Restless Legs Syndrome
  • Multiple Sclerosis (MS)
  • Headache
  • Radiculopathy
  • Migraine Disorders
  • Nerve Conduction Studies
  • Stroke
  • Alzheimer's Disease
  • Electromyography
  • Epilepsy
  • Seizure Disorders

Dr. Marci A Roy has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Marci A Roy is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 47

Would not recommend to my worst enemy

Basically if you don't have migraines or a tumor, go elsewhere. Dr Roy could not seem less interested in helping me with my headaches since it wasn't an easy diagnosis. I never spent less than 1-1.5 hours for appointments where Dr. Roy would show up for 10 minutes and just say "not sure, try this herbal remedy" (which never helped). After several appointments and several hundred dollars later, I found a different neurologist who was able to give me an accurate diagnosis on my first appointment. The billing department at Arise is also incredibly unorganized and unhelpful.

Wait time
60 minutes
Easy Appointment
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Spends Time with Me
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Full Review Rating Breakdown
Worst experience ever

I too wish I could give zero stars. I thought this office couldn't get any worse, but today it did. I've come to accept Dr. Roy's cool demeanor, but the extent to which she runs behind schedule is unprofessional and extremely rude. She knows she's chronically behind yet doesn't adjust her schedule accordingly. She never apologizes and is disrespectful of the patient's time. They have a policy of rescheduling your appointment if you're more than 15 minutes late, yet I've had to wait up to TWO HOURS to see her. Why am I, as a patient, not shown the same respect she demands? But like I said, today was the worst. I came in early for my Botox treatment, which I receive for chronic migraine. I found the staff to be helpful and polite. I spent some time talking with two very pleasant women at the front desk about a bill I'd received. After about 15 minutes I was informed I would have to reschedule my appointment because I'd missed it. I WAS RIGHT THERE IN THE WAITING ROOM!!! I was no more than 10 feet from the door you go through to see the doctor. Nobody even came out to call my name! I was in shock. How is that even possible??? One of the women at the front desk apologized, while I saw Dr. Roy basically hiding in the back. I made a bit of a stink, so they rescheduled me for two hours later. Now, let's back up three months... The first time I had my treatment they tried getting me to see the new P.A. who only did Botox, but I insisted on seeing Dr. Roy, as I didn't feel the P.A. had enough experience. (She'd only been at it a few months.) Dr. Roy said she'd be happy to do my treatments instead of the P.A. any time I wanted. My first treatment went without a hitch. However, when I tried getting in to see Dr. Roy for my second treatment, I was told she was completely booked, which basically forced me to see the P.A. or I would have had to go too long between treatments. So, I made the appointment to see the P.A. The P.A. was very nice, but after my treatment, she said if anything should go wrong (ie: my eyelids drooped), there was a woman who did aesthetic Botox downstairs who could fix it. (WHAT??) She said she'd only had two incidents where people had to have their faces "fixed." I trusted her because Dr. Roy was supposed to be the best migraine specialist in town and has a reputation to uphold. So guess what? My eyelid is red, swollen and drooping. I'm not cynical enough to think this is a result of the stink I made earlier, but the thought did cross my mind. I'm so mad at myself. I KNEW it was a mistake not to see Dr. Roy for my Botox treatment. She may have an awful bedside manner, and she's terrible at running her office, but at least she knows what she's doing when it comes to my treatment plan. Ultimately, every part of this horrible experience was Dr. Roy's responsibility. I cannot stress how bad this place is. I'm stuck with her for now (unless she fires me) due to insurance and because I need to get my flippin' eye fixed, but if I had a choice, I'd be out of there. I've never written such a negative review, but I felt it was my responsibility to warn others. My advice is to run like heck and find the second best migraine specialist in town. This place is AWFUL! Oh, and the cherry on top? All the stress of this day has given me a migraine. ZERO STARS.

Wait time
56 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Sad

I was told I had to get an MRI at her facility. It was twice as expensive. I asked why there and they told me it was better and she trusted them more. I found out later it is because she makes money off them. The people pay her to refer. And the doctors that read there are not trained as well as the ARA facility I used before.

Easy Appointment
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Full Review Rating Breakdown
The worst

I have been bouncing from Dr. to Dr. and found Dr. Roy. At first I was skeptical due to Dr. Roy barely speaking to me about my migraines. The only reason I stayed with her office was because of her amazing PA. Well that PA left and the service went down hill from there. I lost my job and needed my prescriptions refilled. Dr. Roy's office refused to refill the meds until I came in to see a different PA. I have lost my job and the office would not work with me or find a solution except for me to spend money on an office visit I could not afford.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Never Recommend Dr. Marci Roy

I scheduled an appointment with Dr. Marci Roy and needed to recieve some information via mail before my scheduled appointment. I never did recieve my paperwork, in spite of the fact, I left numerous voice mails and they never returned a single message. Then, the day before my appointment they finally telephoned me and we finalized my appointment even though my infomation was still missing. Due to that fact, I was told to arrive a half hour early to fill out new paperwork even though I was not a new patient. Then, the next mistake they made was this: A staff member called me to cancel my appointment even though I made it weeks in advance. Furthermore, their representative told me I was only seeing Dr. Roy's nurse practicioner that day and not Dr. Roy, herself, although I was told the day of my scheduled appointment I will be seeing Dr. Roy. So, lo and behold, not only did their staff lie to me, they were extremely unprofressional and then their office personnel refused to admit it was someone in their office who made these mistakes and did not answer voicemails. I would never see Dr. Roy ever again nor would I recommend her to anyone in the future.

Full Review Rating Breakdown
  • Awards

    1 Award

  • Top 10 Doctor - Metro Area

    Top 10 Doctor - Metro Area (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Education

    26 Years Experience

  • University Of Texas Medical Branch School Of Medicine

    Graduated in 1992

  • University Of Texas Health System

    Residency

  • Accepted Insurance

    Dr. Marci A Roy accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX Blue Advantage HMO
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana HMO
    • Humana HMO Premier
    • Humana National HMO
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Scott and White
    • Scott and White PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Marci Ann Roy Md, 6611 River Place Blvd Ste 201, Austin, TX
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