Dr. Arturo Estevan Marchand, MD

AFTER SEVERAL CONFIRMATIONS FROM HIS STAFF THAT HE IS A PARTICIPATING PROVIDER OF MY INSURANCE. HE ORDERED SOME TESTS IN ANOTHER LOCATION I WAS TOLD THAT THE PROCEDURE WAS ALREADY APPROVED BY THE INSURANCE. SURPRISINGLY, I RECEIVED AN INVOICE FOR OVER $5K, WHEN I TRIED TO CALL THE BILLING DEPARTMENT, THE PERSON WAS VERY RUDE AND UNPROFESSIONAL. SHE DIDNT CARE TO ASK HER MANAGER OR SUPERVISOR TO RESOLVE THEIR NEGLIGENCE. INSTEAD COLLECTION WITHOUT A CHANCE TO NEGOTIATE .

My mom suffered a Heart Attack while being under the care of Dr Arturo Marchand Jr, and was taken Via Ambulance to the Hospital where Doctors performed an Angioplasty. About a month ago Dr. Arturo Marchand switched her medication from Coumadin to Pradaxa and from what we've been told and from what I've researched this drug is not intended for patients who have a Mechanical Prosthetic Heart Valve, which is what my mom has. My mom almost died due to Dr Marchand negligence and now he is shifting the blame on my mother and stating this drug is ok to take even if the patient has a Mechanical Prosthetic Heart Valve. I give this Doctor no stars. He was very arrogant, confrontational and extremely rude. You do not go to a patientâ??s bedside while they are at the hospital recuperating from a Life threatening condition and blame them for your negligence and malpractice